My wife and I enjoyed our motel experience for the most part. Kim that works in the front office was exceptionally nice talking to me on the telephone before our trip then doing all that she could to help make our trip more enjoyable after we got there. Our telephone cord in the room was broken and after alerting the front office that it was not working Kim immediately brought us a replacement. We had a handicapped tag on our car due to health conditions and we could not find a place near the motel and had to park across the road part of the time. My wife and I enjoyed the breakfast foods but we felt that it could have been improved. The rooms and surroundings were clean. We did have a hair width crack in the ceiling about three or four feet long but we realized that the building was a little older and had settled some and this did not bother us. We would definitely go back to the motel and have told others about what a nice place it is.
- Official Description (provided by the hotel):
- We are a 7 storey, 105 rooms hotel located in the heart of the action packed Pigeon Forge (at the foothills of the Smoky Mountain National Park) and within walking distance to moderately priced restaurants and other attractions in the area. The Great Smoky Mountain Wheel sits at the center of The Island in Pigeon Forge, a new shopping, dining and entertainment destination in the heart of the city. Rise 200 feet above the city for the best view of the mountains in one of the climate-controlled, enclosed gondolas on The Great Smoky Mountain Wheel! Don’t forget to stick around after dark and catch the wheel as it lights up for a spectacular LED light show! The Island is located right behind our hotel. Also, the new LeCont Convention Center in Pigeon Forge is scheduled to open in the fall of 2013 and is within a walking distance from our hotel.We are very close to the entrance of the Dollywood Amusement Park and Dixie Stampede. We offer complimentary continental breakfast, high speed wireless internet, exercise room, game room, conference room, indoor heated pool, hot tub and a seasonal outdoor pool with a kiddie pool. Our hotel is 100% non-smoking and is not pet friendly. Large and well-lit parking is available at no extra charge. Our clean and comfortable guest rooms (with 2 queen size beds or a single king size bed) are spacious with private balconies and offer wireless internet and free local calls in addition to refrigerator, microwave, coffee maker, hair dryer, iron and ironing board. Our rooms on the front side of the hotel offer great view of the smoky mountains. The city’s trolley stop is conveniently located in front of our hotel. We are also close to many shopping outlet malls. Both Gatlinburg and Sevierville are within short driving distances. We are approximately 10 miles from the Great Smoky Mountain National Park.Come, stay with us and enjoy our Southern Hospitality! Our friendly staff will be happy to help make your stay enjoyable and memorable. ... more less
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