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“overall teetering on excellent” 4 of 5 stars
Review of Hampton Inn Pigeon Forge

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Hampton Inn Pigeon Forge
2497 Teaster Lane, Pigeon Forge, TN 37863   |  
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Ranked #5 of 94 hotels in Pigeon Forge
saint matthews, United States
1 review
“overall teetering on excellent”
4 of 5 stars Reviewed January 7, 2014

With a few tweeks, the guest experience would be totally excellent, and not just mostly excellent. We made a request for a room with little walking distance, and this request was totally met with a room right next to elevator. The cleanliness was outstanding, the bed was awesomely comfortable. We would absolutely return to this hotel, it was really great.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, January 8, 2014
Allyson J, thank you for staying with the Hampton Inn Pigeon Forge recently. I'm thrilled that our front desk staff was able to accomodate your need for a room close to the elevator. We try our best to grant every special request that we receive. I hope that next time we will be able to receive an EXCELLENT review from you. Thanks again! :)
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349 people have reviewed this hotel

Traveler rating
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    17
    9
    4
See reviews for
162
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14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Any
English first
Narrows, United States
2 reviews
5 of 5 stars Reviewed January 7, 2014

Our family loves this hotel! The staff is very friendly and helpful! My one year old loves the pool area. The rooms are so nice and cozy. Breakfast is always delicious. It's so close to all the attractions in Pigeon Forge.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, January 8, 2014
Thank you Brittany G for your WONDERFUL Tripadvisor review. Our heated indoor pool is great for the kiddoes in the winter time. I'm glad that your family was able to enjoy the pool area. You will have to be sure to stay with us in the summer time so your children can have a 'SPLASH' in our fabulous outdoor pool area as well! :)
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Shady Valley, United States
1 review
5 of 5 stars Reviewed January 6, 2014

My husband and I always stay at Hamptons. this particular Hampton is new and it is really nice. The outdoor fireplace area is especially nice this time of year and the lobby area is beautiul with plenty of space to enjoy the complimentary breakfast. The location is great, right in the middle of the Pigeon Forge shopping area, but far enough back to be quiet. We highly recommend this hotel.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, January 7, 2014
Lorrie S, thank you so much for taking the time after your trip to let everyone know about your stay with the Hampton Inn Pigeon Forge. Our staff is always eager to hear how we are doing and what we can do to improve our customer service skills! Sounds like we did a fantastic job! Thank you again for your feedback. It means a lot to me as well as all of our team members! See you next time! :)
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Lexington, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 5, 2014

My husband and I stayed here for New Year, and we were very pleased. The property was beautiful both inside the rooms and out. It definitely had the atmosphere one would desire from the Smoky's. We will definitely be back!

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, January 7, 2014
LoveTeachTravel, thank you for staying with the Hampton Inn Pigeon Forge during the New Year holiday. I am very excited to hear that you and your husband were pleasantly suprised by our outstanding hotel! Thank you again for your review! :)
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Wilmington, North Carolina
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 2, 2014

This property is very new and it shows. Gas log fireplace outside by rear door, fireplace inside indoor and outdoor pool! I had a bout of stomach upset from traveling and I asked the front desk if they had some Pepto in the store. The clerk looked came back said no " do you want me to go get some?" I was shocked as this is above and beyond good customer service.

Room Tip: Second floor near elevator and the room was still quiet!
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, January 3, 2014
Mountainlover1234, it thrills me to know that our staff was so caring and willing to go above and beyond for you. We try our best to make each of our guests feel as is if they're family. Perhaps that is why we have many ,many repeat guests and they have chosen to make the Hampton Inn Pigeon Forge their home away from home. We are proud of our southern hospitality shown by each of our caring team members. Thank you again for taking the time to post such a gratifying review on Tripadvisor.
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Franklin NC, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2014

This is a lovely almost new hotel. Located off the main street, yet, close to everything. Very quite and peaceful with a beautiful outdoor fireplace. Our room also had a fireplace which was very cozy since it was the week before Christmas. Very friendly, helpful staff. Breakfast was nice and even had a fireplace and Christmas tree adjacent to the dining area. We will certainly plan to stay here again.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, January 3, 2014
Thank you for your delightful Tripadvisor review of the Hampton Inn Pigeon Forge. Hopefully your family will be able to stay with us for your next Christmas getaway! :) Don't wait too long to make your reservations :) Thanks again! :)
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Shelbyville, Kentucky
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2014

We stayed 3 nights here and It was the best experience I have ever had at a hotel ! I am picky when it comes to a hotel but I can't find anything wrong with this hotel ! It's very new and modern . The staff was amazing .. Especially Shannon that works at night . The breakfast is great and free ! They have a heated indoor pool and outside fireplace . Located on a back road behind the magi quest .. Makes it close to everything without the crazy traffic ! Will stay here every time while in pigeon forge from now on !

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, January 3, 2014
Gingin14, WOOOW!!! Love the headline, BEST HOTEL EVER, I have to say I agree to that! :) The Hampton Inn Pigeon Forge is a beautiful new property on Teaster Lane. Like you said, Teaster Lane is a great way to avoid the busy Parkway traffic. Thank you for mentioning Shanon in your review, she will be so excited to know that she was able to leave such a favorable impression with you and your family. Thank you again for the BEST REVIEW EVER! ;)
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Additional Information about Hampton Inn Pigeon Forge

Address: 2497 Teaster Lane, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 94 hotels in Pigeon Forge
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Hampton Inn® Pigeon Forge hotel in Tennessee, is located just off the Parkway, in the heart of downtown Pigeon Forge, only 4 miles from Dollywood and Dolly's Splash Country. Our Hampton Inn hotel offers the natural beauty of the Great Smoky Mountains as well as the convenience of all the restaurants, shopping and attractions that Pigeon Forge has to offer. Come visit "The Center of Fun in the Smokies" at the Hampton Inn Pigeon Forge. Our Hampton Inn Pigeon Forge hotel features spacious guest rooms with modern decor and all the conveniences for today's traveler. Along with free wireless HSIA, flat screen HDTV's and luxurious bedding, our hotel also features an indoor heated pool, outdoor pool & kiddie pool, business center, well-equipped fitness center, guest laundry and trolley stop, right outside our doors. Our guests will also enjoy a complimentary On the House® hot breakfast, On the Run™ Hampton Breakfast Bags (Monday - Friday) and the satisfaction of our 100% Hampton Guarantee. We love having you here at the Hampton Inn Pigeon Forge hotel in Tennessee! ... more   less 
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