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“Excellent stay” 5 of 5 stars
Review of Hampton Inn Pigeon Forge

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Hampton Inn Pigeon Forge
2497 Teaster Lane, Pigeon Forge, TN 37863   |  
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Ranked #4 of 94 hotels in Pigeon Forge
Finger, United States
1 review
“Excellent stay”
5 of 5 stars Reviewed September 30, 2013

This is a new property just off the strip. You can always count on a Hampton Inn to be clean and nice, and this was not exception. The property had a great pool that my daughter loved, but there were almost no kids running around. We will definitely stay here again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, October 4, 2013
I'm thrilled to hear that your daughter enjoyed our fun and entertaining heated kiddie pool. We are delighted to be able to offer this amenity to our guests. You can't go wrong choosing to stay with Hampton. We honor a 100% guarantee, if you're not happy we don't expect you to pay. Simple as that. Thank you again Trent S for taking time to share your review with everyone. We will see you and your family again soon :)
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361 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Any
English first
Marysville, Ohio
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2013

Room was clean, service was good , cleaning staff very good. Breakfast as always very good, fresh, hot, and good variety. Parking was very plentiful. Location was excellent. Will return again next year for our annual visit.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, October 1, 2013
Thank you Mags43040 for your kind Tripadvisor review! Your post means a lot to our team members. I will be sure to let everyone know that you had a great time with the Hampton Inn Pigeon Forge! :) See you soon! :)
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Pekin, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2013

Not your average Hampton. Expanded breakfast seating area, nice outdoor pool area for adults and kids. Great exterior sitting area with fireplace and rockers in rear of the building. Plenty of outlets in room for all the new electronics and excellent for those with sleep apnea machines. Room rates are priced very competitively. Will stay here again and recommend to others. Easy access to all the attractions.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, October 4, 2013
Thank you GPA1505 for staying with the Hampton Inn Pigeon Forge recently. I totally agree with you, our team members definitely show our guests what the true meaning of Southern Hospitality is. They work hard to ensure that our guests have a great vacation. Thank you again for your positive Tripadvisor review! We appreciate your kind words!! :)
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Lakeland
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 29, 2013

We spent two nights at the Hampton Inn in Pigeon Forge and we loved it - it was a truly EXCELLENT experience!! Our room was beautiful & spacious plus spotless upon our arrival. The in-room fireplace & whirlpool were so relaxing, as was the hotel's spa, indoor pool and the outside fireplace which we enjoyed in the 48 degree weather along with a cup of hot chocolate & coffee provided by the hotel. The staff were delightful, helpful and truly cared about our experience - giving us hints on navigating the roads in town, etc. We will definitely recommend this hotel to our family and friends. We will be back! Thank you....

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, October 4, 2013
Diane C, Thank you, thank you! We are very pleased to hear of your terrific stay with the Hampton Inn Pigeon Forge. We do offer our guests a complimentary piping hot cup of coffee, imported flavored tea and/or a steamy hot cup of chocolate EVERY DAY 24 hours (no limits)! This is available to all of our guests any day, any time. This is just a simple way of saying Welcome to our Hampton. Glad to hear you enjoyed it. Thank you again for your raving review.
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A TripAdvisor Member
5 of 5 stars Reviewed September 27, 2013

Immaculate and great service...outside patio area is wonderful and a real surprise..delicious breakfast and staff was courteous and very helpful. loved the ease of loading up our car in the back of the hotel.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, September 28, 2013
Thank you for your great Tripadvisor review! I'm glad that you had a pleasurable experience with the Hampton Inn Pigeon Forge. Our outdoor fireplace patio is a very warm and inviting area for our guests to kick back and relax, especially this time of year. Thank you again for allowing the oppurtunity to show you and your family how wonderful of a hotel we really are! :)
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Dayton, Ohio, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 26, 2013

On 09-22-2013 we returned to our room and noticed that the dirty towels for all of the rooms on the 5th floor had been left in the hallway by the cleaning crew, the current time was approx. 2 PM. We headed back out a few minutes later and stopped by the front desk to report the dirty towels. They were very apologetic and promised to correct the problem. We returned again to our room at approx. 8 PM and noticed that the dirty towels in the main hallway had been picked up, but the dirty towels for our room (and only our room) were still by our door. Our room was #519 and is on a small (2 room) side hallway. We were not impressed. We moved our dirty towels out to the main hallway by the service staff doorway to make sure they were not missed the next time the cleaning crew was on our floor.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, September 28, 2013
Mryon T, Thank you for letting us know about your concerns with our hotel. We have since implemented a new procedure for the collection of soiled linen. I am so sorry that the linen outside your door was left by mistake. This is definitely not up to the standards that we as a Hampton are known for. I can only hope that you will give us a another chance to prove why we are such a great property! Please call me directly if you any further comments or questions. Thank you again for sharing your review with others.
Billie Walker
AGM
Hampton Inn
865 365 1588
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MISSOURI
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 23, 2013

This is a top-notch hotel, with top-notch employees who clearly do all they can to make your stay the best. The hotel is always clean and fresh. This is definitley our favorite place to stay when we are in this area, and one of our favorite Hampton Inn properties anywhere.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, September 27, 2013
Mocajun, TOP NOTCH! I like the sound of that! :) Thank you so much for writing this review for Tripadvisor. It means a lot to our staff when our guests have a great stay and decide to share their story with everyone! We strive for 'top notch' customer service and it looks like we hit the bullseye with you! Thank you again. Don't wait too long to make your reservations for your next vacation! :)
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Additional Information about Hampton Inn Pigeon Forge

Address: 2497 Teaster Lane, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 94 hotels in Pigeon Forge
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The Hampton Inn® Pigeon Forge hotel in Tennessee, is located just off the Parkway, in the heart of downtown Pigeon Forge, only 4 miles from Dollywood and Dolly's Splash Country. Our Hampton Inn hotel offers the natural beauty of the Great Smoky Mountains as well as the convenience of all the restaurants, shopping and attractions that Pigeon Forge has to offer. Come visit "The Center of Fun in the Smokies" at the Hampton Inn Pigeon Forge. Our Hampton Inn Pigeon Forge hotel features spacious guest rooms with modern decor and all the conveniences for today's traveler. Along with free wireless HSIA, flat screen HDTV's and luxurious bedding, our hotel also features an indoor heated pool, outdoor pool & kiddie pool, business center, well-equipped fitness center, guest laundry and trolley stop, right outside our doors. Our guests will also enjoy a complimentary On the House® hot breakfast, On the Run™ Hampton Breakfast Bags (Monday - Friday) and the satisfaction of our 100% Hampton Guarantee. We love having you here at the Hampton Inn Pigeon Forge hotel in Tennessee! ... more   less 
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