From checkin to checkout this was a fantastic Hampton Inn. The staff was super friendly. Even coming to work the room service people were cheerful, smiling, and had a friendly conversation or comment to me as I enjoyed the newspaper and a morning cup of coffee outside in a rocking chair on their back porch. My daughter and I spent a week and we loved the breakfast, the friendly staff, the swimming pool area and the super clean rooms. The location is excellent as well. We really hated to leave and I can assure you we will be back in the Smokies and staying at this Hampton Inn. When I find a place this great I stay loyal. Mr./Ms. Manager you have one terriffic Inn. Please keep it this way!! I shall return.