The property itself is beautiful. Great grounds. Very nice pool area, with a very nice special kids area. Also has a indoor pool that is a little larger for swimming. I liked the outdoor pool area, but it is a little small for swimming. You can't beat the location, since it's on a road parallel to the main drag, and seemingly close to most everything in Pigeon Forge. The staff was very friendly. The only problem with this hotel was that they were very short on housekeeping staff. On consecutive days, we left after breakfast, and returned between 3:00 and 4:00 to find our room still not cleaned. Then the first young lady to clean our room did a poor job at that (no vacuuming, sweeping, or dusting). For some reason despite being a new property, our room had a dust issue, which bothered the allergies of my family. After we complained, the next housekeeper after her did an excellent job with cleaning our room...going above and beyond. I would definitely stay here again. It's just unfortunate that such a nice property is short-staffed. My guess is that the pool of local workers from such a small area is insufficient to supply the plethora of businesses here. Where I'm from, near Hilton Head, SC, is in a similar situation. They bus workers in from almost a 60 mile radius of surrounding towns to compensate. Maybe the city of PF could do the same if they haven't already.
- Official Description (provided by the hotel):
- The Hampton Inn® Pigeon Forge hotel in Tennessee, is located just off the Parkway, in the heart of downtown Pigeon Forge, only 4 miles from Dollywood and Dolly's Splash Country. Our Hampton Inn hotel offers the natural beauty of the Great Smoky Mountains as well as the convenience of all the restaurants, shopping and attractions that Pigeon Forge has to offer. Come visit "The Center of Fun in the Smokies" at the Hampton Inn Pigeon Forge. Our Hampton Inn Pigeon Forge hotel features spacious guest rooms with modern decor and all the conveniences for today's traveler. Along with free wireless HSIA, flat screen HDTV's and luxurious bedding, our hotel also features an indoor heated pool, outdoor pool & kiddie pool, business center, well-equipped fitness center, guest laundry and trolley stop, right outside our doors. Our guests will also enjoy a complimentary On the House® hot breakfast, On the Run™ Hampton Breakfast Bags (Monday - Friday) and the satisfaction of our 100% Hampton Guarantee. We love having you here at the Hampton Inn Pigeon Forge hotel in Tennessee! ... more less
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