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“Unexpected gem” 5 of 5 stars
Review of Music Road Resort Inn

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Music Road Resort Inn
2.5 of 5 Hotel   |   314 Henderson Chapel Rd., Pigeon Forge, TN 37863   |  
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Ranked #15 of 94 Hotels in Pigeon Forge
Certificate of Excellence 2014
michigan
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
“Unexpected gem”
5 of 5 stars Reviewed December 5, 2013 via mobile

Stayed in a king room which had fantastic unexpected touches such as a jacuzzi tub, gas fireplace, fridge and microwave. Very spacious room and bathroom with adequate decor. Room also had a nice balcony overlooking a pool and lazy river. Hotel featured hot and cold continental breakfast and a cozy lobby with a great fireplace. Staff encountered was friendly and helpful. Location is not really within short walking distance to much besides another hotel, a few shops and a small conference center. Within a few miles however, there a plenty of tourist spots such as the Titanic Museum, Wonder Works, many mini golf courses, arcades, go carts tracks, several dinner theaters, outlet shopping, and many great restaurant choices. I would surely stay at this property again!

  • Stayed November 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Music Road Resort Inn, responded to this review, December 9, 2013
Dear dforberg,

It is wonderful to hear about your great experience with us! Thank you for taking the time to review our property. We certainly strive to provide clean and comfortable accommodations, a delicious breakfast, and are blessed to be in such a convenient location to all that Pigeon Forge has to offer. We look forward to hosting you again soon.

Yours in hospitality,
Management
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363 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • German first
  • Any
English first
Rome, Georgia
Top Contributor
64 reviews 64 reviews
10 hotel reviews
Reviews in 32 cities Reviews in 32 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed December 1, 2013

This is the older of the two properties. The Inn is updated, and VERY clean. We checked in after 9 on Wednesday night, and the clerk was friendly and helpful. We had the two-queen room with jacuzzi, overlooking the water park. (great view!). The Inn offers a decent breakfast, with awesome cinnamon roles. The indoor pool was nice and inviting on a cool night. The Inn is beautifully decorated for the holidays, and hot coffee is always available in the lobby. We always returned each evening to a clean room. Overall - a great stay. We stayed in the newer hotel once before. Both properties are well-maintained. (but I think we will return to the Inn!). If I had any 'complaint': the wi-fi was iffy in our room (had to be at the desk by the window), and the towels were a bit scratchy (but very absorbent). My husband was disappointed that the TV did not swivel. --- but other than those quirks, we loved the room and the Inn. The bedding was spotless, and modern. Our room was quiet, made for a great nights sleep. The maid service made sure the room was clean and tidy. The Inn is in a great location off the main strip, easy to access all the Pigeon Forge fun. and thanks to the staff working through the holiday.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Music Road Resort Inn, responded to this review, December 3, 2013
Dear prncess803,

We greatly appreciate your encouraging feedback! It is wonderful to hear that you had a great experience with us. The 2 queen bedroom with jacuzzi overlooking the water park and the mountains is one of our favorites! It was our pleasure serving you during your visit to the mountains and Pigeon Forge. We look forward to hosting you again soon.

Yours in hospitality,
Management
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PA
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 1, 2013

I honestly wasn't sure what to expect when my significant other and I booked a hotel in the Great Smoky Mountain area. Coming from a suburb of a big city and being more accustomed to vacationing near or at beaches, my expectations were sort of low. Wow was I blown away.

We stayed 3 nights from a Tuesday until Friday. The room was spotless. The bathroom was large with 2 sinks and closet area, and separate area for the tub and toilet. Granite countertops in the bathrooms. Flat screen tv, extremely comfortable beds, sitting area, and cozy balcony. Decent sized refrigerator and coffeemaker. Overall extremely spacious and comfortable. As others have noted the Inn is off the main road but close enough to the main areas. Very quiet.

The hot tub in the indoor pool area was small so if the Inn is crowded I'm sure that would be an issue. The indoor pool was nice, heated. Sliding glass doors to the outdoor pool area which looks fun in warmer weather. Towels were provided.

We really enjoyed breakfast. Eggs, toast, bagels, fruits, coffee, juices, 3-4 different cereals, choices of flavored oatmeal, biscuits and gravy, bacon. The breakfast room had a tv and fireplace and was spacious.

There was also a game room with a few video games and pool table. The lobby was comfortable, cozy, again with a fireplace and 24 hr coffee.

My only complaint was that I didn't think the front desk staff was friendly. Like, at all. I thought, ok, maybe the check-in person was at the end of her shift and she wanted to leave...but she was there later in the evening when we went down there. We got our key to the room and was told to take the elevator to our floor. No info on the Inn, rarely a smile, nothing. I don't know, maybe it was a freak thing but it bothered me. I've done a LOT of travelling and my expectations are not outrageous, but come on! The gift shop was tiny as well.

Recommend? YES!

Room Tip: We were on the 3rd floor in the corner. Peaceful and quiet!
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Music Road Resort Inn, responded to this review, December 3, 2013
Dear travelbeth,

Thank you for sharing your experience with fellow travelers. It was certainly our pleasure hosting you during your vacation to the Great Smoky Mountains. We hope that you enjoyed yourselves while you were here. The mountains are nothing short of magical. It is wonderful to hear that you enjoyed your large guest room, its amenities, and your hot breakfast each morning. We are so terribly sorry that the front desk associate that you encountered did not make you feel at home. Our staff has an excellent reputation for their southern hospitality and we are sorry that you did not experience that. We hope we are able to make that up to you soon on another adventure to Pigeon Forge!

Yours in hospitality,
Management
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KY
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 8, 2013

Great place to stay. Very clean, and decorated very beautiful! Wonderful location, close to everything! Nice, clean pool, inside & out! Excellent friendly staff! We love Pigeon Forge, hope to go back very soon!!!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicRoadResort, Manager at Music Road Resort Inn, responded to this review, November 11, 2013
Dear Mommy0f2,

It is great to hear that you had a wonderful experience with us and Pigeon Forge, TN! Thank you for taking the time to review our property. We hope you can come back very soon as well!

Yours in hospitality,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DeQuincy, Louisiana
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 6, 2013

This was my first stay at the Music Road Inn. I stayed 4 nights there. I was very impressed! The hotel was beautiful, the staff was friendly, and the breakfast was good. The lobby was decorated so pretty with a Christmas tree and carolers by the fireplace. Coffee is always available in the lobby. After 6 pm the outside doors are locked and you must use your key to get in unless you use the main entrance into the lobby. You feel safe and taken care of. Breakfast is served from 6 am until 10 am and includes eggs, sausage gravy, biscuits, and bacon. A very nice experience! I would certainly recommend it!

Stayed November 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicRoadResort, Manager at Music Road Resort Inn, responded to this review, November 11, 2013
Dear LovinmetheSmokies,

Thank you for taking the time to share your experience with us with fellow travelers! It was absolutely our pleasure serving you and the girls during your weekend getaway to Pigeon Forge, TN. We want to thank you for recommending us to other travelers. We hope to host you all again soon!

Yours in hospitality,
Management
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Kentucky
Top Contributor
50 reviews 50 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 6, 2013

We've been visiting the Inn since it was brand new, so I can attest to differences upon my annual visit. I love that my greeting is the very beautiful lobby with a two-story stone fireplace and lovely decorations. I never get tired of seeing it. (Makes for great pictures!) The staff, as usual, were efficient and pleasant.

The breakfast is included (eggs, bacon, gravy, biscuits, muffins, pastries, oatmeal, fruit, yogurt, cereal, bagels, toast....) and the staff work constantly to keep it full and fresh.

**FYI - You can use the tray that holds the ice bucket and cups (located above the refrigerator) to take down to breakfast if you want to bring the food back to your room. It makes it so much easier to carry plates and drinks.

There have been a few changes to the Inn since my last visit and they were all positive!
>New flat screen televisions in the rooms and free HBO (but I did miss the Turner Classic Movies channel).
>Gone are those out-dated bedspreads, now with multi-layer sheets and comforter, as well as new pillows (3 standard and 2 king size on our king size bed).
>New artwork of trees and nature, given that you're looking at the GSMNP.
>A change in the brand of complementary soap products in the bathroom (I didn't use these, so I can't say if they were actually "bettter" or not.).

We also received a $5 coupon for a few local restaurants, which we did use. Thank you for that!

It's a very comfortable place, off the main road. The Music Road Inn is one of our first choices when staying in Pigeon Forge.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicRoadResort, Manager at Music Road Resort Inn, responded to this review, November 11, 2013
Dear Vichart,

We are thrilled to hear that Music Road Inn is your first choice when staying in Pigeon Forge, TN! Thank you for taking the time to review our property and for pointing out all of the improvements we have made in the last year or so. It is wonderful that you enjoyed the new HD flat screen TVs, custom bedspreads, and new assortment of toiletries. We hope to have the pleasure of hosting you during many more vacations to come!

Yours in hospitality,
Management
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Fishers, IN
1 review
5 of 5 stars Reviewed October 30, 2013

We recently stayed at the Music Road Inn and were very impressed with everything there. We booked our reservation only one week ahead and got very good prices, especially for all that was included. $120.00 was a great price. We felt our room was very clean. The rooms even had a balcony we could have sat on had the weather been warmer..... the breakfast buffet- that was free- was excellent every morning with a very good variety of things to choose from. When we asked for more blankets they brought the heavier, softer kind that you never find in a hotel anymore.The staff were all very professional and very nice. Gift shop (with medicines, snacks, etc.) was open 24/7. It was easy to get in and out of, parking was good, very pretty setting and indoor pool and hot tub were nice. We will definitely come back here- great outdoor pool with slide and lazy river we would love to use sometime when weather is warmer. After reading reviews of the Wilderness Lodge in Pigeon Forge, we feel SO lucky we chose this hotel. We can't say enough good about it, one of the best places we have stayed in ages. Our friends and family who stayed with us all felt the same...thanks for such great service!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicRoadResort, Manager at Music Road Resort Inn, responded to this review, November 4, 2013
Dear srose888,

Thank you for sharing your experience with us. It is wonderful to hear that you found your stay to be a pleasant one. It was our absolute pleasure hosting your friends and family during your stay in Pigeon Forge, Tennessee. We hope to see you all again real soon, especially to enjoy the outdoor water park when the weather is warmer!

Yours in hospitality,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Music Road Resort Inn

Address: 314 Henderson Chapel Rd., Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Pigeon Forge
#17 Family Hotel in Pigeon Forge
#19 Business Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Music Road Resort Inn 2.5*
Number of rooms: 140
Official Description (provided by the hotel):
Music Road Resort Inn sits across the road from the Hotel and Convention Center and features 140 luxury guest rooms and suites with a grand lobby. Rooms and suites feature private balconies - many overlooking the outdoor water park with a scenic view of the Great Smoky Mountains. The Inn offers many room types, some featuring a relaxing bedside Jacuzzi and warm fireplaces for those cool mountain evenings. Each morning treat yourself to a deluxe breakfast including scrambled eggs, bacon, hot biscuits and sausage gravy, our signature cinnamon rolls with cream cheese frosting, and many more fresh choices before heading out into Pigeon Forge, Tennessee. ... more   less 
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Also Known As:
Music Road Hotel Pigeon Forge
Music Road Pigeon Forge
Music Road Inn

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