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“Music Road nothing but the best” 5 of 5 stars
Review of Music Road Resort Inn

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Music Road Resort Inn
2.5 of 5 Hotel   |   314 Henderson Chapel Rd., Pigeon Forge, TN 37863   |  
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Ranked #15 of 94 Hotels in Pigeon Forge
Certificate of Excellence 2014
Lansing
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Music Road nothing but the best”
5 of 5 stars Reviewed September 16, 2013

This was our first stay at Music Road Inn, We have already made reservations for next year. The staff was very friendly and helpful. The room was comfortable and very clean. The breakfast was great and plenty of room. The location of the Inn is perfect and close to everything. We love going to Pigeon Forge and this just makes it more enjoyable. We could go places in the morning and shop or sight see,then return and spend some time in the pool before heading out to a show.

Room Tip: Rooms on the water Park side and higher than first floor.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicRoadResort, Manager at Music Road Resort Inn, responded to this review, September 18, 2013
Dear David O,

We want to thank for taking the time to review our property and share your experience with other travelers. We are glad to hear that you enjoyed your guest room, hot breakfast, and the hotel's convenient location to surrounding attractions and restaurants. We look forward to hosting you again soon.

Yours in hospitality,
Management
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363 reviews from our community

Traveler rating
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170
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • German first
  • Any
English first
Rock Spring
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 11, 2013

We have stayed at Music Road Inn several times. The staff has always been friendly and helpful. The rooms are comfortable and clean. Twice we left our dirty clothes in our room and although we had to pay for the shipping, they were returned to us promptly. We just returned from there today from celebrating our 55th wedding anniversary. When we go back to Pigeon Forge, we will stay there again.

Room Tip: They do not have a restaurant except for complimentary breakfast. We do not use room service. We a...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicRoadResort, Manager at Music Road Resort Inn, responded to this review, September 12, 2013
Dear Edna C,

It is our absolute pleasure to serve during your vacations to Pigeon Forge. We are so honored to have been a part of your 55th wedding anniversary celebration. Thank you for your kind words and we hope to see you again soon.

Yours in hospitality,
Management
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Miami, Florida
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
Reviews in 8 cities Reviews in 8 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed September 7, 2013

I went with my family to stay at the new Hampton Inn Pigeon Forge and after having a really bad experience with housekeeping, we went on a search for hotels in the area. Most of the hotels including the Inn at Christmas Place were sold out. So, we called the Music Road Inn and found a nice clean hotel room.

The hotel is beginning to show its age but has been maintained very well. The breakfast area is a large area that tends to get very busy during the weekends. Breakfast had a nice variety of options including hot and cold items.

We were greeted by Cassie, who was such a delight. She helped us get a room and showed us the room before checking in. The room was a nice spacious guest room with 2 queen beds overlooking the Lazy River and the beautiful Smoky Mountains in the background.

The bathroom was very spacious and had double sinks, which is not typical in most of the hotels in the Pigeon Forge area.

The beds were average and more on the firm side. Unlike the newer hotel beds, the beds here were not the most comfortable to sleep in.

The balcony was a nice size and was enjoyable to sit outside and relax with the sound of the lazy river in the background.

Overall, a nice hotel and a great option for those looking for a clean hotel in the Pigeon Forge area.

Room Tip: Book higher floor room because the kids are all over the 1st floor due to the lazy river and pools.
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicRoadResort, Manager at Music Road Resort Inn, responded to this review, September 12, 2013
Dear JJQ1986,

We are thankful that you chose Music Road Resort as your place to stay in Pigeon Forge and had an excellent experience. Cassie is certainly a wonderful front desk receptionist and will be delighted to hear that she was mentioned by name. We hope that we will have the opportunity to host you again very soon!

Yours in hospitality,
Management
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Greenwood, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 6, 2013

It's a beautiful hotel. I stayed August 17-19 with my 11 year old daughter and two other adults. Nice outdoor and indoor pool my daughter enjoyed it. We enjoyed the breakfast especially the cinnamon buns. The staff was nice and friendly. It's a great hotel it has won me over.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicRoadResort, Manager at Music Road Resort Inn, responded to this review, September 9, 2013
Dear Ellen W,

It is wonderful to hear that we have "won you over!" Thank you for choosing to stay with us and sharing your great experience with us. We hope to be able to host you and your daughter again soon!

Yours in hospitality,
Management
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Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 3, 2013

This was a last minute trip, the places we frequently stay were booked. The staff was wonderful! The hotel was just ok the lobby is beautiful but it stops there the rooms are large but dated. There were no serious cleanliness issues just was not as fresh as I would have liked. They advertise a water park, it's more than just a pool but I wouldn't call it a water park. Breakfast is not the best but it is included with the room. Overall the stay was fine just surprised it was rated so high on trip advisor.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicRoadResort, Manager at Music Road Resort Inn, responded to this review, September 9, 2013
Dear Nrainey,

Thank for choosing to stay with us and taking the time to share your stay. It is wonderful to hear that you enjoyed the service you received. However, we want to apologize that the amenities that came with your stay did not fully meet or exceed your expectations. Most would consider a lazy river, large pool, kiddie pool with mushroom fountain, and a 50-ft water slide a water park. We continually try to provide the very best for all of our guests, and that means always making improvements.

We hope to serve you again on your next trip to Pigeon Forge & the Smoky Mountains!

Yours in hospitality,
Sande Weiss
General Manager
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Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2013

The inn is very nice with clean rooms, indoor an outdoor pools. My negative comment would be is that during our 5 night stay the breakfast items did not change, it would be nice to change the hot items every couple of days. Also we did have an issue with our keys but it was taken care of.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicRoadResort, Manager at Music Road Resort Inn, responded to this review, September 9, 2013
Dear 71okie,

Thank you for your review. We are glad that you enjoyed your large, clean room and spent time playing at the indoor pool and water park! Thank you for your suggestion about breakfast. With 18-items to choose from on our hot breakfast buffet, there are many delicious items to choose from each morning. For longer stays, we always suggest taking advantage of the great Pigeon Forge restaurants and southern cuisine.

We look forward to an opportunity to host you again soon!

Yours in hospitality,
Sande Weiss
General Manager
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Millersport, Ohio
1 review
5 of 5 stars Reviewed August 15, 2013

Very nice rooms. Service is great. I highly recommend the Music Road Inn.
The rooms are clean and very comfortable. The pool is very nice, with a lazy river.
The food is very good. Overall a very nice hotel, and I would stay here again.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicRoadResort, Manager at Music Road Resort Inn, responded to this review, September 9, 2013
Dear John S.,

Thank you for your kind words! It is wonderful to hear that you highly recommend our hotel and choose us as your place to stay in Pigeon Forge! We look forward to serving you again soon.

Yours in hospitality,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Music Road Resort Inn

Address: 314 Henderson Chapel Rd., Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Pigeon Forge
#17 Family Hotel in Pigeon Forge
#19 Business Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Music Road Resort Inn 2.5*
Number of rooms: 140
Official Description (provided by the hotel):
Music Road Resort Inn sits across the road from the Hotel and Convention Center and features 140 luxury guest rooms and suites with a grand lobby. Rooms and suites feature private balconies - many overlooking the outdoor water park with a scenic view of the Great Smoky Mountains. The Inn offers many room types, some featuring a relaxing bedside Jacuzzi and warm fireplaces for those cool mountain evenings. Each morning treat yourself to a deluxe breakfast including scrambled eggs, bacon, hot biscuits and sausage gravy, our signature cinnamon rolls with cream cheese frosting, and many more fresh choices before heading out into Pigeon Forge, Tennessee. ... more   less 
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Also Known As:
Music Road Hotel Pigeon Forge
Music Road Pigeon Forge
Music Road Inn

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