We really enjoyed our stay here! We spent much of our stay at Dollywood, so the location of this hotel was excellent for that! We avoided all major traffic.The rooms were clean and comfy! Jim at the front desk was very friendly and hospitable! The pool area was a big plus for us too! I gave 4 stars for cleanliness because of the hot tub- it had lots of foam bubbles accumulated in it- not sure what it was, but it was gross. Also, only 4 stars because the breakfast line was super long. Overall, great stay!!