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“pretty good” 4 of 5 stars
Review of Baymont Inn & Suites Pigeon Forge

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Baymont Inn & Suites Pigeon Forge
2.0 of 5 Hotel   |   130 Wears Valley Road, Pigeon Forge, TN 37863 (Formerly Mountain Trace Inn)   |  
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Ranked #32 of 93 Hotels in Pigeon Forge
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440 reviews from our community

Traveler rating
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    93
    20
    13
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Salem
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 13, 2013

Great hotel, hotel is in a great part of town. Near all the great places to shop and play. Will stay again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review, August 19, 2013
Dear Daphne G,

We are so glad you had a great experience here at Baymont Inn & Suites Pigeon Forge. Your are right...we are in a great location in Pigeon Forge! We can't wait to have you stay with us again!

God Bless,
John Solarz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ringgold, Georgia, United States
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 13, 2013

This is my 2nd time coming back to this hotel. The 1st time, a staff member was VERY rude and hateful. the manager was told, and they gave us 2 free nights to use anytime we wanted. My mother and I went back this past weekend. The rooms were clean, and for the most part most of the staff was very nice this time. The only problem was that the breakfast staff was hateful and got on to me making waffles supposedly the wrong way. excuse me but, I am an adult, so shut up lady! I can handle that. The coffee was cold and the milk was warm, so that lady that makes breakfast needs to learn how to serve the cold drinks cold and the hot drinks hot and let the waffle making left up to the guest.

Room Tip: The no smoking rooms on the side where the office is, is a good choice.
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review, August 19, 2013
Dear Karen C,

Thank you for staying at Baymont Inn & Suites Pigeon Forge and for taking the time to write a review. It is our goal to make all our guests happy and to provide the best possible stay. Please know that your comments have been reviewed in detail with our breakfast attendants and steps have been taken to ensure this does not happen again. We do apologize for your experience and hope that we have another opportunity to accommodate you in the near future.

God Bless,
John Solarz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Pigeon Forge

Address: 130 Wears Valley Road, Pigeon Forge, TN 37863 (Formerly Mountain Trace Inn)
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 93 Hotels in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Pigeon Forge 2*
Number of rooms: 99
Official Description (provided by the hotel):
OPEN! The newest Baymont Inn & Suites, in the heart of Pigeon Forge, Tennessee is now open and ready for you. We are happy to open with a completely remodeled hotel, new management, new staff and hometown hospitality. We are dedicated to making our Baymont Inn & Suites, your home in the Smoky Mountains. We look forward to having you as our guest and to welcome you to our Baymont family. we are waiting for you.......... ... more   less 
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Also Known As:
Baymont Hotel Pigeon Forge
Baymont Inn And Suites
Mountain Trace Inn Pigeon Forge

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