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“Just an okay place” 3 of 5 stars
Review of Timbers Lodge

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Timbers Lodge
3.0 of 5 Hotel   |   134 Wears Valley Road East, Pigeon Forge, TN 37863   |  
Hotel amenities
Ranked #30 of 93 hotels in Pigeon Forge
Charlotte, North Carolina, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Just an okay place”
3 of 5 stars Reviewed September 3, 2013

Me and my two teen kids stayed the weekend of Labor Day. While the rooms were nice and clean, I was awaken every morning by barking dogs that were in the room next door and our bathroom door stuck and would not close properly. The porch furniture was broken and if I walked out of the room, there was a huge smell of smoke where the office staff sits outside downstairs and takes a smoke break. The smoke container really stank upstairs outside my room.
If you're expecting a huge assortment of breakfast items, you need to stay somewhere else. I was disappointed that there only a few frozen pancakes and waffles or a little cereal and cranberry juice. If it was the middle of winter I may stay here again due to the fact that there are some rooms with fireplaces which is a nice addition.

My only other complaint is that it is very noisy in the building I stayed in due to traffic and many motorcycles going by but my kids did enjoy the go kart track right across the street.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan B, General Manager at Timbers Lodge, responded to this review, September 4, 2013
We are sorry that your stay with us was less then satisfactory. I do thank you for your comments and we have corrected those issues. We do serve only a continental breakfast and that fact is included in all our hotel information. We do offer a larger selection than is mandated by the definition. We offer cereal, bagels, yogurt, pancakes, waffles, donuts, Danish, bananas, oatmeal, grits and juice and coffee. Please give the hotel a call and ask for me. I would like to discuss the specifics of your comments with you personally. 865-428-5216
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180 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Bonnieville, Kentucky
1 review
5 of 5 stars Reviewed August 24, 2013

We always stay here. It is pet friendly and the room are really nice. The staff is very nice and make sure you have everything you need. It is right in the middle of town and it is also right on the creek. Our room was bigger than I expected.

We will be back.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan B, General Manager at Timbers Lodge, responded to this review, August 26, 2013
Thank you for taking time to comment on your recent stay with us. We strive to make every guest extremely satisfied with their stay and we are glad your stay was a great one.. We look forward to your next visit.
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Salem, Virginia
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 19, 2013

We had a really nice stay at Timbers Lodge. We had a super clean room in the back building by the river. I couldnt believe how quiet it was once we were inside. They have some very nice easy going employees here. The bed was so nice and comfortable. We had a good view of the lit up skywheel at night. The pool was clean and private. We just loved our stay. It was a lot of fun staying in town. I would highly recommend everyone to give them a try. Again, we were most impressed with the young men working the desk. We asked for a couple of coupons for attractions and received them immediately. Being nice goes a long way. Keep up the good work.

Room Tip: Ask for the back building by the river for a more quiet stay. Choose a room on the front side to wat...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan B, General Manager at Timbers Lodge, responded to this review, August 23, 2013
Thank you so much for your very kind words. Our guest's satisfaction is extremely important to us. It makes our day to hear comments about the hotel that we love. Thank you for sharing your opinion. When you come back to visit, please call the hotel and ask for the TLC rate "Timbers Loyalty Club". We like to give our returning guests a special rate to reward them for their loyalty. See you soon.
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Madison, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 16, 2013

My boyfriend and I stayed here the weekend of June 28. We had a coupon from my previous stay because the fireplace did not work(this was back in October). That stay was wonderful as well and I was very surprised with the coupon. The most recent stay was better. Our door had trouble opening but they showed us how to get it open right away and had no problems after that. The room was clean and quiet even though people around us had dogs. The only complaint I can think of is breakfast but with so many resturants around this was no big deal. We both like this hotel, we can afford it and it is nice. The location is good for me since it's at a redlight. My boyfriend was concerned with it being close to a racetrack but the first night he was amazed at how quiet the room was with everything going on outside. The hotel staff was extremely nice to us and answered any questions we had. We will be staying here anytime we return to Pigeon Forge.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan B, General Manager at Timbers Lodge, responded to this review, August 21, 2013
We were so glad to hear your stay was wonderful. My staff and I strive to treat everyone like we would our own family. Please come back and stay with us again soon, and again - thank you for the kind words.
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Knoxville, Tennessee
1 review
4 of 5 stars Reviewed August 11, 2013

We spent a great weekend staying at the Timbers Lodge in Pigeon Forge the weekend of July 27th. The rooms were clean and we loved the way the inside of the room looked like an old log cabin. The staff was very friendly and accomodating.. We were very close to all area attractions and enjoyed an afternoon of lounging by the pool. Very relaxing time!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan B, General Manager at Timbers Lodge, responded to this review, August 12, 2013
We are so glad you ad a great time here at Timbers. We try our best to make all of our guest feel at home. Wish I could relax by our pool!! Come back and see us soon.
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Sarasota
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 6, 2013

We chose this hotel because it seemed to resemble a rustic log cabin and we were able to get enough beds in 1 room for our family of 5. The beds were very comfortable and the breakfast was great! We would definitely stay again!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan B, General Manager at Timbers Lodge, responded to this review, August 9, 2013
Thank you for your kind review. Our loft rooms are some of our most popular. When you plan your next visit to Timbers, please call the hotel directly and ask for our TLC (Timbers Loyalty Club) rate. That is the rate we give our returning guests as a thank you. Again we are glad your stay with us was enjoyable. See you again soon.
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Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 6, 2013 via mobile

Soon as we got there the check in was bad the guy was rude. We went to check are room out it was no view like they said they put us above the pool with bars on the view. It was loud buy the road. Dogs bark all night long. You can hear the people next door every word. There breakfast is no breakfast.. do not go to this hotel at all.. I have pic of the place were there is. Dirt in the floors and cracks in ceiling and nasty stuff hanging between the wood and therevis no cookies either they say

  • Stayed August 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan B, General Manager at Timbers Lodge, responded to this review, August 9, 2013
We regret that your stay was less than satisfactory. On the 2nd and 3rd floors above the pool, the bars are there to protect guests from falling or jumping into the pool. I understand that we showed you a couple of other rooms and you decided to stay in your original room. As far as our breakfast is concerned, we are limited to serving a continental breakfast. We have exceeded the traditional continental breakfast by including yogurt, bagels, cereal, grits and pancakes. We do try our best to make every guest's stay enjoyable. Again, we are sorry we could not accomplish this with you.
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Additional Information about Timbers Lodge

Address: 134 Wears Valley Road East, Pigeon Forge, TN 37863
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Best Value Hotel in Pigeon Forge
#17 Romantic Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Timbers Lodge 3*
Official Description (provided by the hotel):
The Timber's Lodge is centrally located in Pigeon Forge on Wears Valley East and the Parkway. We are behind Payless Shoe Store, and beside the Track amusement park and a block away from the Island. Our spacious rooms offer several different types to accommodate groups up to 8 people per room. We are pleased to offer rooms with kitchens,& fireplaces as well as jacuzzi and garden tubs in several of our rooms. We are pet friendly. We are pleased to offer superior customer service with great southern hospitality, with the cabin like feel. ... more   less 
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Also Known As:
Timbers Log Hotel Pigeon Forge
Timbers Log Pigeon Forge

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