We have stayed here numerous times over the past seven years, but the quality and service have deteriorated. I said the previous trio would be my last when we booked three rooms a month in advance - we arrived to find two together and one 2 floors up and on the opposite side of the hotel.
This time the pool was so cold that no adults would brave it to swim with their kids. There were 26 adults sitting around the pool, most with swimsuits on, with no intention of getting into that water. The maintenance man came to report the temerature, but no one even offered to crank it up a bit.
The room, w/2 queens and a jacuzzi, stunk to high heaven, and the mattresses should have been discarded years ago. A fellow guest said he and his wife had been coming here for many years also, but this was the last straw for them too. You'll have to stay somewhere else to have a great time in Pigeon Forge.
- Official Description (provided by the hotel):
- Discover a family-friendly, elegantly affordable hotel in the heart of Pigeon Forge within walking distance of area attractions and popular restaurants. 198 beautiful rooms, indoor and outdoor pools, free continental breakfast, and more await you. ... more less
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- Also Known As:
- Shular Hotel Pigeon Forge
- Park Inn Pigeon Forge
- Shular Inn Pigeon Forge