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“One of the best places to stay in Pigeon Forge” 5 of 5 stars
Review of Shular Inn Hotel

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Shular Inn Hotel
2.5 of 5 Hotel   |   2708 Parkway, Pigeon Forge, TN 37863   |  
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Ranked #25 of 94 hotels in Pigeon Forge
Adairsville, Georgia
Top Contributor
146 reviews 146 reviews
5 hotel reviews
Reviews in 34 cities Reviews in 34 cities
69 helpful votes 69 helpful votes
“One of the best places to stay in Pigeon Forge”
5 of 5 stars Reviewed October 1, 2013

Staff were friendly and helpful, always willing to help. There were a bunch of rude and inconsiderate young people yelling, cursing and playing music loud so we called the front desk to complain and they immediately came to their room and told them to either be quiet or leave, shortly after that the bunch started up again and another room called the front desk and that time they showed up with a deputy and they were given a breath test and taken in for public drunkness AND the front desk made them leave.
The breakfast is nice you don't have to go out because they furnish a complementary breakfast each morning and it has everything you might want for breakfast...

Room Tip: The upper floors are the best, once you stay here, you will book with them the next time.
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsip, General Manager at Shular Inn Hotel, responded to this review, October 15, 2013
Thank you! Shular Inn does have great rooms and a great breakfast. We want you to sleep well, eat good and have fun. Hurry back to see us soon.
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347 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Winston-Salem, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 24, 2013

I am a disabled veteran. One the morning following my first night someone stole my medication. I spoke with the front desk and was met with little concern. I had the police department contacted and when they arrived I was informed that since nothing beside prescription medication was stolen they could not file a report. Checking in the night before my father killed a large cock roach in the office lobby. One of the electrical plugs in the room did not work. And while housekeeping was in my room stealing they decided not to finish making the beds or replace the coffee or coffee cups. Needless to say I will be reporting this hotel to anyone who will listen, including the VA and all my fellow disabled veterans. Do not stay at this hotel.

Room Tip: If you have to stay here make sure you choose not to have anyone from the staff in your room.
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsip, General Manager at Shular Inn Hotel, responded to this review, September 27, 2013
Shular Inn management and staff care about you and always desire you and your guests to have a good stay. We are very sorry about this situation. We promptly called the police department on your behalf and the investigation is still open. As you can see from our reviews, we do not have these challenges. We will continue to stay in contact with you and our local police department will assist you with any questions regarding your report.
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Aberdeen
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 19, 2013

we were in town for the rod run and I booked our room on-line. We arrived and checked in only to find out that by my mistake I booked a smoking room! Smoke usually doesn't bother me but it really bothers my husband. We tried to change rooms only to find out that they were totally booked and nothing could be done at that time. The next morning I went down to the front desk and talked with the manager about maybe getting some air fresher and to my surprise they had already had a plan. All of the linens were changed and an ozone machine was going in as soon as we left for the day!!!! Later in the afternoon we came into a nice clean smoke free room. I would have never imagined they would go above and beyond especially since it was my mistake.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsip, General Manager at Shular Inn Hotel, responded to this review, September 27, 2013
Thank you. Your kind remarks are appreciated. We will always be available to make your stay a great experience. Looking forward to your next visit with us.
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Jasper, Georgia, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 12, 2013 via mobile

We are staying here for the fall rod run and this place is very nice. Rooms are excellent, breakfast is very nice. This place is highly recomended. Nice pools hot tubs. All you can ask for in a room. The staff is unbelievable. Anything you need they are there to help. Directions, towels it doesn't matter they are excellent. The next time you are in the pigeon forge Tn area give this place a try.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsip, General Manager at Shular Inn Hotel, responded to this review, September 29, 2013
Thank you for the wonderful comments. Our staff wants to make your stay comfortable and enjoyable. We are glad to hear you liked your accommodations and we look forward to your next visit.
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Sneedville, Tennessee
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 29, 2013

We stayed here 4 nights and we had a great stay! Our room was clean and very quiet - slept very good. Enjoyed the outdoor and Indoor pools and both hot tubs. Breakfast had alot to choose from: Biscuits, Sausage Gravy, Sausage Patties,Scrambled Eggs, Cereal, Mini Doughnuts, Toast, Bagels, Juice and Coffee and More. The staff is very nice and friendly. Close to alot of stuff - Miss being there - it felt like a second home.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsip, General Manager at Shular Inn Hotel, responded to this review, September 27, 2013
Thank you, we like the idea of Shular Inn being a second home. Don't forget to visit in the Fall and for Winterfest. You will love all the fall decorations and the Winterfest lights. It is beautiful. We look forward to seeing you again soon.
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Indianapolis, Indiana
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 25, 2013

Very clean facility with nice pools and friendly staff. The rooms are above average for this area and we always have a great stay. It is typically very quiet during sleep time, but if you are a night owl you can enjoy the 24-hour indoor water pool! We cannot wait to visit again!!!! Keep up the great work! :)

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsip, General Manager at Shular Inn Hotel, responded to this review, August 27, 2013
Thank you for visiting us and thank you very kindly for your compliments. We appreciate having you as our guest and look forward to seeing you each visit.
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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 24, 2013

The rooms were nice, they lied about having a mountain view. The inside pool and hot tub was great, they had a real good breakfast. They just kept refilling the breakfast, to make sure they had enough. When we first got into our non smoking room we found 3 cigarette burn holes in one of the comforters. The housekeepers came in right away and changed it. They lied to us when we booked are hotel they said you can pay at checkout, when you pay at check in!!!! Over all it was a nice hotel.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsip, General Manager at Shular Inn Hotel, responded to this review, August 27, 2013
Thank you for visiting with us at Shular Inn Pigeon Forge, Tennessee, and we are glad you had a good stay. We look forward to your next visit and we promise to get you a mountain view. Don't forget, Winterfest Celebration is soon approaching. This is a great time to visit our area. Hope to see you soon.
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Additional Information about Shular Inn Hotel

Address: 2708 Parkway, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Pigeon Forge
#31 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Shular Inn Hotel 2.5*
Official Description (provided by the hotel):
Discover a family-friendly, elegantly affordable hotel in the heart of Pigeon Forge within walking distance of area attractions and popular restaurants. 198 beautiful rooms, indoor and outdoor pools, free continental breakfast, and more await you. ... more   less 
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Also Known As:
Shular Hotel Pigeon Forge
Park Inn Pigeon Forge
Shular Inn Pigeon Forge

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