Back in April, we were on our way home from the beach during a heavy rainstorm. Exhausted and suffering from a bad back, we made a last minute decision to make a short detour and stop in Pigeon Forge rather than continuing for another six hours to reach home. We had our little dog with us, so it was necessary to find a place that would accept dogs. It was a Saturday night and I was afraid we might have a problem finding a place. As always, I turned to Trip Advisor to find a property that would suit our needs. The La Quinta had pretty good reviews, so I decided to ignore the bad ones (it's always obvious when the writer of some bad reviews are just "nit-picking") and made reservations for that evening. We've stayed in La Quintas before with mixed results. A couple were so shabby that I hesitated allowing my dog to walk on their floor. But, we had also stayed at an excellent La Quinta in Lexington, Ky a few months earlier, so I was hoping for a similar experience in Pigeon Forge. We've been to Pigeon Forge numerous times over the last 30 years...at least twice a year...so, we are very familiar with the area. Yet, finding the motel was somewhat of a challenge! You really have to keep your eyes peeled for your turn! The hotel is not directly on the "strip" but is back on one of the side streets and right next to another hotel (forget which one). The clerk at check in was exceptionally nice without gushing. When she asked if a first floor room was okay, I replied that it would be fine if the people above us were not too noisy. Being in a lot of back pain, I was looking forward to a good night's sleep. Her answer was "if you find that it is too noisy, just let me know and I'll move you to another room." Good answer! The room itself was perfect. I checked for cleanliness first thing. It met my approval with flying colors! Compared to the MUCH HIGHER PRICED hotel we stayed at the night before (the pet fee at the Best Western was $25, while La Quinta charged NOTHING), I was thrilled with this room. Everything was sparkling clean, the bed was comfortable, TV worked fine as did the Wifi. Check out the next morning was also a breeze. The gentleman checking me out was just that...a gentleman. He and the female clerk from the night before were the most pleasant people. They didn't go overboard with fake smiles plastered on their faces that you sometimes encounter. They just seemed REAL, and behaved as if they were really interested in making the stay as comfortable as possible. We plan to go back to Pigeon Forge in a few weeks and I will definitely check here first since we plan to have our dog with us again for this trip. As someone who travels with their dog on a regular basis, it is important to me to find hotels that will allow dogs and NOT be a dump in the process. My experience at La Quinta in Pigeon Forge was great, and I am puzzled by the negative reviews. Either things have changed a lot since April, or people are being a little nit-picky.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We do thank you for staying with us. It is our desire that all guest would leave with a Positive Memory. Your words are kind and we are Blessed to have had you visit us. We are looking forward to your next viait!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.