The place is cheap but our room was clean and the house keeping lady was very nice. The hot water heater (furnace) broke the first day of the retreat and we had zero hot water for 12 hours. However, they did kept us informed of the progress.
We stayed in the "new" area! The bed was fine, very comfortable. Each room had two king beds, KINGS very big. The older building looks real bad but I did not stay in it. The conference center was in need of repair, some doors at the conference area did not have knobs/handles, the students did not seem to mind.
We had 8 rooms in our group and they all were very clean. The indoor pool area needs some updating but the students liked it. The breakfast area was small but they kept it stocked with Little Debbies, cold cereal and instant Oatmeal. I returned after getting a really bad cup of coffee and they were still restocking. Keep in mind they had over 500 middle school and high school students on property.
They were hosting a very large student event and put traditional guests in the middle of the hall completely surrounded by students. If you are there for a weekend I would ask if they have a conference while you are there. They had another group, a Frat, on the property Saturday night, loud bunch of kids. I never saw any effort by the hotel to quiet them.
The conference area is very old and it shows! It worked but it is not nice. My score reflexs my overall experience. No hot water, poor conference area, loud quests, and general appearance of property, but it also reflects a good bed and clean room on a youth trip.
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- Also Known As:
- Smoky Shadows Motel And Hotel Pigeon Forge
- Smoky Shadows Hotel
- Smokey Shadows Hotel