I am not sure why there are so many negative reviews. My husband and I stayed here for 3 nights and everything was just fine. The room was clean, had a nice balcony, and a jacuzzi tub all for 39.95 per night! There wasn't any breakfast included but there are plenty of nearby restaurants and Kroger is just about a mile or so away. Cracker Barrel is within walking distance, Ruby Tuesday across the street, and CVS close by. There was also a mini fridge with a little freezer and microwave. Not a ton of tv channels but there were definitely enough considering you don't go to a hotel to watch tv! The pool area is old but they apparently have plans to redo it sometime, and for the price, it was just fine. The pool was heated and felt great. The hot tub in the pool area did make a high pitched sound when the jets were running, but we turned the switch off when no one was using it and it stopped. The wifi was slow the first night but I think it had something to do with the weather or the number of people using it. The rest of the time it was fine. The bed was comfortable and the pillows were fine. Our bed had 3 different types of pillows so I assume if you want a certain firmness you can ask for a different pillow. The jacuzzi in the room was nice and I didn't notice any loud sounds from rooms nearby. Occasionally we could hear the neighboring room filling up the tub, but it was nothing that the tv couldn't drown out.
I think many of the complaints are people expecting a 5 star hotel for $40 a night. I'm sorry but that isn't going to happen when you stay at a hotel right in the center of everything in a tourist destination. We would stay here again for sure.
- Official Description (provided by the hotel):
- Enjoy our tastefully decorated suites and private balconies during your stay here at Spirit of the Smokies Condo Lodge. Each suite is complete with a 32" flat screen television, mini-refrigerator and microwave, coffee/tea maker, hair dryer, iron and ironing board. We offer free wireless internet and free local calls. Other amenities include an outdoor (seasonal) pool, indoor heated pool and hot tub and large electronic game room with pool table. ... more less
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- Also Known As:
- Spirit Of The Smokies Condo Hotel Pigeon Forge