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Spirit of the Smokies Condo Lodge: Traveler Reviews

2.0 of 5
2385 Parkway, Pigeon Forge, TN 37863
Hotel amenities
Spirit of the Smokies Condo Lodge
Ranked #46 of 95 hotels in Pigeon Forge
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344 reviews from our community

Traveler rating
    112
    69
    49
    37
    77
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Families
113
 
Couples
114
 
Solo
8
 
Business
16
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
1 review
Reviews in 2 cities Reviews in 2 cities
“Advertised jucuzzi n king size bed. Jucuzzi only one person at a time. Bed is too hard. Towels n washcloth too thin n wore out. ”
2 of 5 stars Reviewed October 14, 2012 via mobile

Advertised jucuzzi n king size bed. Jucuzzi only one person at a time. Bed is too hard. Towels n washcloth too thin n wore out. Hair n floor n bathroom. Only good thing about room was King Kong outside my window.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask GretaGay about Spirit of the Smokies Condo Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy2385, Front Office Manager at Spirit of the Smokies Condo Lodge, responded to this review
October 16, 2012
Thank you for your comments. The Jacuzzis in the king bed units should fit two people, but we understand that can sometimes be subjective, just like the firmness of the mattresses. The mattresses are brand-new, pillow top mattresses. As I have said before, I personally have the same bed at my home. I have LOVED it, and it's the only help for the back pain I get when sleeping. However, I understand everyone has a different preference, and we know that it is, then, impossible to please everyone. We are sorry that you were less than satisfied with your stay.
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St. Marys, Georgia
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Nice and Peaceful”
5 of 5 stars Reviewed October 11, 2012

We stayed here after plans of staying in a cabin fell through. We really were only in the hotel for 2 nights and only to sleep and get ready for the day. Everything was nice and clean. The staff was very friendly. Our WiFi worked just fine. Great location! I would definitely stay here again and would recommend it to family and friends!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jessica M about Spirit of the Smokies Condo Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy2385, Front Office Manager at Spirit of the Smokies Condo Lodge, responded to this review
October 13, 2012
So pleased to here that you enjoyed your stay!
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Nashville, Michigan
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Peaceful, restful stay”
5 of 5 stars Reviewed October 4, 2012

This is our second time staying at the Spirit of the Smokies. We just LOVE it. Not only do we have a wonderful condo but the location is ideal. The units are always very clean and updated, staff very helpful and friendly, elevators always there when you need one. We would definitely recommend these condos for anyone traveling. Although we could have prepared our own meals as everything was provided we choose to eat out but the choice is yours to make. We will be staying there time after time on our visits south.

Room Tip: Condo rooms with kitchenettes are wonderful also have a gas fireplace in them for ambiance
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by GGJune for Pigeon Forge
Ask GGJune about Spirit of the Smokies Condo Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy2385, Front Office Manager at Spirit of the Smokies Condo Lodge, responded to this review
October 8, 2012
Thank you so very much for your comments!
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1 review
“Needs better wifi.”
3 of 5 stars Reviewed September 20, 2012 via mobile

If you stay here and they give you room 3034 change rooms. There is no Internet in this room. It shows that there is one but when you try to connect, it doesn't work. This is so aggravating. There is no reason why a place as nice as this would have horrible wifi.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask epap318 about Spirit of the Smokies Condo Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy2385, Front Office Manager at Spirit of the Smokies Condo Lodge, responded to this review
September 21, 2012
Thank you for your comments! We are happy to offer WiFi as a completely free service to all of our guests. We understand that sometimes the systems can be spotty, though are excellent for the most part. I can personally testify to it's strength as I use it every single day at my desk. Very rarely (one or twice a year) does reception temporarily cut out, and it can be easily reset by our maintenance crew. All this being said, I do think there might be some rooms, based on their location to our network connectors (on each floor) that may have a weaker signal than others. If a guest should ever receive a weak signal in his room, we would be more than willing to relocate the guest. We are sorry for your inconvenience.
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Waynesboro, Mississippi, United States
1 review
“Sandra J.”
5 of 5 stars Reviewed September 15, 2012

Awesome place. We have stayed here for many years. We have reservations again this November. We have never had a problem. The staff has always been so nice. Our room has always been very clean. You cannot find a better place at this price. We have recommended it to several friends and they were well pleased.

Room Tip: Higher floors back toward Gatlinburg have beautiful views.
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask SJ32_12 about Spirit of the Smokies Condo Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy2385, Front Office Manager at Spirit of the Smokies Condo Lodge, responded to this review
September 17, 2012
Thank you so very much for your comments. We're so happy to have loyal customers like you!
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Additional Information about Spirit of the Smokies Condo Lodge

Also Known As:
Spirit Of The Smokies Condo Hotel Pigeon Forge
Spirit Of The Smokies Condo Hotel
Address: 2385 Parkway, Pigeon Forge, TN 37863
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free High-Speed Internet Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotels in Pigeon Forge
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Enjoy our tastefully decorated suites and private balconies during your stay here at Spirit of the Smokies Condo Lodge. Each suite is complete with a 32" flat screen television, mini-refrigerator and microwave, coffee/tea maker, hair dryer, iron and ironing board. We offer free wireless internet and free local calls. Other amenities include an outdoor (seasonal) pool, indoor heated pool and hot tub and large electronic game room with pool table. ... more   less 
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Spirit of the Smokies Condo Lodge
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