first i want to commend Joe and Lori for responding to reviewers. Especially nitpicking ones. This is a family hotel. there will be kids in the pool. probably in both pools, that's right, two pools. both very well kept. warm and inviting. with a slide, which my daughter went down about 100+ times. ok, i confess, i went down it too. but only 50 times. the outside hot tub, excellent. hot and bubbly. the room, spacious, clean, well maintained. was there some fraying on carpet, yes. my opinion, that is to be expected. these hotels have thousands of people in and out. if there was no maintenance needed, it means nobody is staying there. then you really wonder. only one TV, oh the horror. i don't even think we used the tv. by the time we get done with hiking, swimming in the TWO pools, going for ice cream, and playing at the parks and going for walks we didn't really have time for TV. walks.....did i mention the location. you can walk to a heck of a lot. the new island place is pretty nice. Location is wonderful. Staff, absolutely wonderful. one day the hot tub was broke, maintenance guy was working on it and had ti back up and bubbling in no time. breakfast was always ready on time. front desk was very pleasant. always greeting you when you walk in. cleaning did a wonderful job, even left us a pleasant note when our daughter had left a bunch of stuff out on her bed that they couldn't move it to make the bed. we left a very nice thank you and a tip. it was so nice to come back to a clean room and made beds after long fun days of hiking and shopping. thank you for keeping the place looking good, my wife and i were there two yrs ago, and the place still looks good. keep up the good work. we might be seeing you again in two more yrs. i almost forgot to mention the value, for around $110 for weeknights, are you kidding me. with a nice breakfast, and two pools. if you are looking for five star, room service, and foot massages at the front desk go pay 4-5 times more and have at it. i will save some $$$ and stay here. or if you think the value is bad there are plenty of $29.95 rooms on the strip. i am sure they will be more than happy to wait on you hand and foot.
- Official Description (provided by the hotel):
- SpringHill Suites by Marriott is an award winning property that is located in the heart of Pigeon Forge, Tennessee. Surrounded by the Great Smoky Mountains National Park, this jewel of a property is a favorite for guests who return year after year. Our well appointed spacious suites offer either a King or 2 Queen beds, full size sleeper sofas, microwaves, mini refrigerators, coffee makers, 37” LCD TV’s and complimentary high speed internet access. Guests love our indoor and outdoor pools, waterslide, hot tub with a waterfall, 24 hour state of the art fitness center and 24 hour market. Our complimentary full hot breakfast buffet is a family favorite. The SpringHill Suites by Marriott is an excellent location for meetings and events. With 1200 square feet of meeting space, it is a favorite spot for weddings, corporate groups, family reunions, sports teams and church groups. Guests will enjoy a variety of activities such as Dollywood, theaters, shopping, hiking, rafting and more! ... more less
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- Also Known As:
- Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge