This is a very nice and CLEAN hotel. The room was large and quite.
The staff was very nice and efficient. The location is perfect for a shopping trip or
just to relax.
You will not be disappointed if you choose to stay at Springhill Suites.

This was my 2nd stay at the SpringHill Suites for a conference in Pigeon Forge for 4 days/3 nights. Even though the conference center was 7 miles away and the majority of attendees stayed there...I knew how quiet and clean the Marriott property was as well as an attentive staff.
I was not disappointed. Check-in was prompt and my work partner and I asked for rooms close to one another and our request was honored. My request for a view of the mountains was also awarded. My room was equipped for disabilities as I have a severe hearing impairment & without my aids, I feel vibrations. The room were up-to-date standards for disabilities and my room came with the LOUD doorbell/flashing light to let me know when I had guests. My travel partner commented on the assisted devices and how well they worked. (I did not have to ask for the room as the staff recognized my note as a Marriott Rewards Member of my specific disability).
The hotel is located just about a block off the main strip thru Pigeon Forge. Within steps thru the parking lot is a Starbucks and a Mellow Mushroom (Pizza & other light foods & they deliver to the hotel as well).
The rooms were large with comfortable furniture with separate bedroom, living area and kitchenette. Although the kitchenette had the small fridge, microwave and sink...there were no utensils to be used so be sure to ask for forks/knives/spoons with your take-out or left-overs.
This hotel offered a "full" breakfast with assorted cereals, breads and spreads (honey, peanut butter, cream cheese, butter) as well as hot eggs, breakfast meats. Juices & milk were plentiful along with fresh fruit.
The lobby and eating area was quite large with plenty of tables and chairs. Tables & chairs were also located outside on a patio if the burning fireplace was too warm for your liking.
A small, but well equipped exercise room was available along with indoor and outdoor pools. Both were heated. I took advantage of the empty pools late one evening and the outdoor jacquzzi was excellent in the chill of the December night. The hot tub was large enough for up to 25 people and it had a small waterfall that felt great falling down and massaging my back.
This hotel is just the right size to have all the nice amenities but you don't have to walk a quarter-mile to get to your room from the front desk.
I will stay here again if I'm in the area as well as recommend to others.

Just returned from staying here and I must say I was impressed the minute I walked into the lobby. It was beautiful, clean and the staff is extremely friendly. We had a king suite and it was plenty big enough for my husband and I with 2 kids on the sleeper sofa. We loved the location...close to the outlets, Mellow Mushroom and loved that there is a Starbucks right there within walking distance, very good breakfast every morning. We will stay here again!

Super Clean Rooms with average beds and horrible layout with a big wall almost totally dividing the room. The Heating/Cooling units are wall mounted and are very loud which makes it difficult to sleep. The breakfeast isn't much more than average. I asked the woman servicing the breakfeast bar for orange juice and was informed they didn't offer it for breakfeast because the manager didn't think they needed it for the bar and that she had informed him several times they needed it for the bar. She insisted that I do her a favor and complain about the breakfeast bar.