First, the two ladies that we saw work the front desk were hard working and great. That's the only good I can say about this place.
We purchased a "deal" from deal chicken. A room for two nights that Deal Chicken said would cost $197 and they gave it to us for $98.50. We had to pay taxes on the "normal price" of $197. I've never had that happen before. I'm contacting the Tenn tax department and Tenn attorney general office about that. BTW, those rooms are always much cheaper than $197 for 2 nights.
Next, we opened the door to room 213 and was hit with a strong smell of mold. The window had been leaking which soaked the cushion and surrounding drywall. We were switched to room 214.
We were appalled at the amount of dirt in the bathroom. The toilet hadn't been cleaned so we asked that it be cleaned. They used a hand cloth that I'm sure went back to someone's room after it was washed. I was shocked at the dirt in the shower and amount of hair on the floor of the bathroom. We went across the street to Food Lion, purchased Clorox wipes and cleaned it ourselves.
I will never, ever, ever stay there again!!!!
- Official Description (provided by the hotel):
- 1/2 Mile to LeConte Convention Center, Dixie Stampede, The Island & Dollywood with newly remodeled guest rooms featuring upgraded in room amenities. Guest Laundry, tour desk, non smoking property with major resturants located on property and trolley stop. ... more less
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- Also Known As:
- Guesthouse International Hotel Pigeon Forge