Hilltop Haven was a nice place, but it needed some updating on the electronics. The television in the "play room" did not work and the only DVD player that was in the cabin didn't even work. Plus, the cabin didn't even have WiFi. I also felt that the place could have been cleaner. The floor was absolutely filthy when we arrived.
We have stayed in Cabin Fever cabins for many years and I feel that this one was the worst one yet. I wish we would have stayed in a different cabin.
Love the amount of bedrooms with king size beds and all the bathrooms!
The amenities were unsatisfactory. The electronics needed to be updated.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jun 30, 2012
Thank you for your continued loyalty to Cabin Fever Vacations. I am so sorry that you did not get to enjoy the cabin thoroughly. As you know the units are individually owned and the amenities are determined by them, however I will be more than happy to forward your suggestions on to them. In regards to the cleanliness, again I am sorry; I have spoke with our Housekeeping Coordinator to address these issues with the contracted cleaning team. Again, thank you so much for your feedback, I hope your previous stays have been so good that you realize that this is definitely not typical and will be willing to give us another opportunity to provide you and your family a home away from home in the Great Smoky Mountains!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.