I have stayed at the hotel with my daughter and parents every year for the past 6 years. My parents have stayed there for their anniversary every year since it has been built. I have always loved the placed. But this year was different. When we walked into our room the room smelled very smoky, which is ok since it was a smoking room. We've stayed there enough that we just burn scented candles for the first few hours. There was no light bulb in one of the lamps. Then when using the restroom, there was not even a full roll of toilet paper. There was an iron in the room, but no ironing board. When asks if we could borrow a ironing board, we was told that they do not give those out. We was told that there was Wi-Fi. It would not work in my room on the Sunday we arrived, the front desk person told me he would talk the the tech guy, Wi-Fi still didn't work when we left the following Saturday. I had to either go downstairs or sit in the hallway to use my computer. There were ants in our rooms, which my parents had the exact same room a month earlier and they stated that there was ants then too. The wall plate for the switch to the bathroom was crack were it needed to be replaced. There was burn holes on the comforter on the bed. The hot tub, well just say the pool was warmer. The breakfast, you'll want to get there earlier. We had gotten there about 9 am, there was no bagels, donuts, coffee or bread. When ask if they could restock the breakfast area, they only brought a few donuts out. There was some other guests who was wanting coffee made just before breakfast end, the front desk person would not make them coffee. Basically the front desk person told a guest that they would have to go somewhere else to buy their coffee. The front desk staff was helpful except for the one time at breakfast. Usually the rooms are very clean and the hotel is great. I felt like it is becoming a run down place. Even though the price may be ok, for a few dollars more, I would book somewhere else. Even my parents who have always held this place with high regards stated that they are more then likely to go somewhere else next time they visit. This hotel just seemed very grimmy to me. I was very disappointed with this stay. The pictures on their website is not what you will get.. I definitely won't be staying here again, I'll spend a few extra dollars for a cleaner hotel.
- Official Description (provided by the hotel):
- MOUNTAIN MELODIES INN in Pigeon Forge, Tennessee has so much to offer. We offer low rates for our luxurious accommodations. Best of all we are in the heart of all the action!LOCATION LOCATION LOCATION...Mountain Melodies Inn’s location couldn’t be better! We’re directly across the Parkway from WonderWorks, Miracle Theater, and Black Bear Jamboree Dinner and Show Theater. We are les than a mile from Tanger Outlet Five Oaks shopping center, Applebarn Restaurant, Memories Theatre, Smoky Mountain Jubilee and many other attractions. We are right on the Pigeon Forge trolley route, so you can leave your car and enjoy the sights. There’s something for everyone in Pigeon Forge ... more less
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- Also Known As:
- Mountain Melodies Hotel Pigeon Forge