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“Will definitely stay here again.” 5 of 5 stars
Review of Hampton Inn & Suites Pigeon Forge On The Parkway

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Hampton Inn & Suites Pigeon Forge On The Parkway
2.5 of 5 Hotel   |   2025 Parkway, Pigeon Forge, TN 37863   |  
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Earn 2X HHonors Points
Ranked #4 of 94 Hotels in Pigeon Forge
Certificate of Excellence 2014
1 review
“Will definitely stay here again.”
5 of 5 stars Reviewed April 21, 2013

The location was great. Close to several attractions. Walking distance from Wonder Works, the Titanic museum and the Smoky Mtn Opry. . Clean rooms. Comfortable beds. Friendly staff. Quiet location just off the parkway.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, April 23, 2013
Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge. We love taking care of our guests and look for ways to exceed our guests expectations and providing legendary service. We look forward to your return stay and thanks for your business. Tim RIce, Mountaintop Management, LLC.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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534 reviews from our community

Traveler rating
    389
    95
    37
    8
    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Any
English first
Gardendale, Alabama
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 18, 2013

We thoroughly enjoyed staying at this hotel. It was clean, quiet and very pretty to look at. As a female I really liked the vanity in the bathroom. It was large, plenty of outlets to plug items and the shelf just under the sink is awesome. This provides space to store items needed in the bathroom when not in use. Great experience at this hotel.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, April 23, 2013
Thank you for taking the time to write a review about your recent stay at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. I would also like to thank you for your service in the military and serving our wonderful country. We love to take care of our guests and look for ways to exceed their expectations and provide legendary service. We look forward to your return trip and thanks for your business. Tim Rice, Mountaintop Management, LLC.
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Knoxville, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 18, 2013

The Hampton in Pigeon Forge located on the Parkway is average at best. It is old and looks it. There is another Hampton on Teeter that is newer and is where I will stay in the future. The grounds are not well kept--so I doubt I would have used the pool. The parking lot does not look very secure.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, May 7, 2013
Thank you for taking the time to write a response. As you can tell by the overwhelming positive reviews concerning recent guest stays, I am concerned that you might have our hotel confused with another Hampton Inn in the area. We are a Hampton inn & Suites property and just last year spend over 1.8 million dollars in property renovation. Our grounds are professionally maintained and landscaping is a major priority to us. Also, our pool is not scheduled to open until May 15th and based upon your comments the location you were describing had a pool open. So with that said....I'm sorry you had a bad experience at another hotel and hope that you will try us out and book your next stay at the award winning Hampton Inn & Suites on the Parkway. We love taking care of our guests! Tim Rice, Mountaintop Management, LLC.
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Virginia
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 17, 2013

We travel to Pigeon Forge, Tn quite often, and if you are looking for a nice quiet location away from the hustle & bustle of town this is the place. The rooms were immaculate & the beds were so soft & comfortable, the duvet covers are replaced after each guest. The pillows were excellent soft & refreshing. The breakfast was great & ample and had many great choices. The eating area was unique and had tables close to the fireplace. It was intimate and not too crowded with tables. The lobby was very inviting & great fun, they had checkers & chess sets on built in wooden tables, and such a great atmosphere. I highly recommend this hotel, great staff, very friendly & professional in all areas. Also if you are travelling with pets they have pet friendly rooms that are available.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, May 7, 2013
Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. Taking care of our guests is so important to us. We look for ways to exceed their expectations and provide legendary service. Thank you for your business and we look forward to your return visit. Tim Rice, Mountaintop Management, LLC.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wytheville, Virginia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 9, 2013

First of all, let me start by saying -my family usually stays at Holiday Inn Express. I loved this hotel the suites are amazing and plan to stay again! Breakfast was a breeze-good choices and the other patrons of the hotel did not see this as a feeding frenzy which often happens at hotels offering breakfast. Everyone was extremely helpful. Only problem, was that we booked online through Hampton Inn's website and what we reserved-NON-smoking King Suite, ended up being a smoking room. The man that checked us in was very nice-let us check the room before taking it and offering to change rooms in the morning if another suite became available. We did not change rooms because the staleness of the smoke was not that bad. Second night however we had smokers in the adjoining room and it was as if they were standing beside of me!! Great hotel, but I will call next time I book to ensure my room is NON-Smoking!! Only other suggestion-make the interior of the Hotel non-smoking, there is a really nice covered seating area outside to would be perfect for the smokers!!

Room Tip: King suite with Kitchenette has really good space. Call hotel for accurate reservations!!
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, April 17, 2013
Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. Our staff and management strive hard on a daily basis to exceed our guest's expectations and provide legendary service. We look forward to your return stay and thank you for your business. Tim Rice, Mountaintop Management, LLC.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kennebunk, Maine
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 4, 2013 via mobile

Excellent experience! Very pet friendly, w/ no pet smell! Close to everything (right in strip)! Very nice lobby (fireplace, leather couch), exercise room. Laundry facility was very nice to have! Staff & cleanliness A++

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, April 8, 2013
Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. We love taking care of our guests and I'm thrilled to hear that you enjoyed your stay! I will personally share you comments with the staff and management team. We look forward to your return stay. Tim Rice, President, Mountaintop Management, LLC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2013

Ended up at The Hampton by mistake. However, the place was spotless, had a great breakfast buffet and very accomodating staff. Thought I had made a reservation at another hotel in town but found out when I arrived that I had not finished the booking. They referred us to The Hampton and it turned out the be a terrific experience.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, April 8, 2013
Thank you for taking the time to write a review about your stay at the award winning Hampton Inn & Suites on the Parkway, Pigoen Forge. We strive on a daily basis to exceed our guest's expectations and love taking care of our guests. We look forward to your return trip. Tim Rice, Mountaintop Management, LLC.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Pigeon Forge On The Parkway

Address: 2025 Parkway, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Kitchenette Wheelchair access
Hotel Style:
#4 Romantic Hotel in Pigeon Forge
#4 Family Hotel in Pigeon Forge
#11 Business Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Pigeon Forge On The Parkway 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hampton Inn And Suites Pigeon Forge On The Parkway
Hampton Inn & Suites Pigeon Forge On The Parkway Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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