We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Will never stay anywhere else!” 5 of 5 stars
Review of The Inn On The River

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added The Inn On The River to your Saves list
The Inn On The River
2.5 of 5 Hotel   |   2492 Parkway, Pigeon Forge, TN 37863   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Offers & Announcements
Free breakfast with your stay
Ranked #5 of 93 Hotels in Pigeon Forge
GreenLeadersBronze level
Athens, Tennessee
1 review
“Will never stay anywhere else!”
5 of 5 stars Reviewed April 28, 2013

The Inn on the River is by far the best hotel in Pigeon Forge hands down. We will never stay anywhere else but there! Friendly staff, clean accommodations, great breakfast. All around great! Five stars!!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, April 30, 2013
Thank you for your wonderful review and comments! We are looking forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,183 reviews from our community

Traveler rating
    838
    245
    63
    25
    12
See reviews for
508
359
12
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (460)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 28, 2013 via mobile

There is a reason this is rated the #3 hotel in Pigeon Forge. Entire hotel is extremely clean. Breakfast is excellent, with variety (eggs, sausage, biscuits, gravy, grits, oatmeal, muffins, bagels, waffles, cereal, fruit, yougurt, etc). Staff is extremely friendly and helpful. Worth the extra money for a room on the river. Very relaxing. You will not regret choosing this hotel for your stay!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, April 30, 2013
Thank you for a great review! We take great pride in the level of cleanliness and services we provide and appreciate your wonderful comments!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franklin, Tennessee
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 27, 2013 via mobile

This hotel is exceptional. It has all the right qualities. The staff is great. Friendly,im formative of the area, efficient, and accommodating. The lobby is big and comfortable and inviting. Great outdoor patio overlooking the river with ducks and geese with a great view of the Smokies wonderful Free breakfast with a great variety and popcorn at night. Wonderful beds and linens. Big fluffy towels with great soaps and amenities. Easy access to your room from the parking lot. Great location to enjoy everything in the area.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, April 28, 2013
Thank you for taking the time to review our hotel. We are happy to hear that you enjoyed you stay with us and hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 25, 2013

We stayed at The Inn On The River for 3 nights while visiting GSMNP & Dollywood. We booked a room with a balcony on the river side and were given a room on the 1st floor so the balcony was a kind of patio area instead, which made access to the outdoor pool really easy.
The room was comfortable and clean and we loved watching the wildlie on the river, especially the beaver which appeared several times on the bank opposite our room.
The angle of the hotel from the main road meant we could relax on the patio and the 'neon strip' of Pigeon Forge was out of sight and, almost, out of our hearing.
Hotel staff, without exception, were friendly and helpful. We would stay here again if we are ever lucky enough to be back in the area.

Room Tip: Definitely worth paying a little more to get a room on the river side.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, April 28, 2013
Thank you for your wonderful review of The Inn On The River! We enjoyed having you stay with us and hope to see again next time you are in Pigeon Forge.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 25, 2013

I drove in to drop off my passenger in from long day. Had a very long day full shows in pigeon

forge.. well after i drop off i step away from my bus with my door close, my bus door lock on me.. Good Lord brought a by a Staff member name Tim. . he work with me to get this door unlock. . and what a wonderful job he done.. Thanks to a Great staff member Tim at Inn on the river.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, April 28, 2013
Thank you for your great review! We are happy to hear that you were able to get on back on your bus! We hope you will visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southaven
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2013

We had a wonderful room overlooking the river. The wild life Geese, birds, squeal's and even a beaver were there. The sound of the running water at night along with the breath taking view were priceless. The hotel staff were very friendly and catered to every need, the person who stands out in my mind was Tim. They had popcorn, fresh fruit and cookies available in the lobby ever night. The breakfast buffet was very nice as well. We will be going back for another stay. Their is both a inside and outside pool and both heated. The area attractions are too many to tell, you just have to go and see for yourself.
Jim & Kay B

Room Tip: I would recommend 2 nd. floor or above on the river side.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, April 28, 2013
Thank you for taking the time to review our hotel and to recognize our great staff! We are looking forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 23, 2013

I picked the Inn on the River specifically because of the good reviews here on Trip Advisor and I was not disappointed. My room was a double queen with a private balcony overlooking the beautiful Pigeon River. The room and bathroom were squeaky clean and the beds were awesome for comfort. I was able to book well in advance and got in on one of their "special deals", but without that, I do feel the rooms are a bit expensive at regular price. I live in "tourist heaven" in Florida and think you get more for your money here. HOWEVER, in comparison to other hotels available in Pigeon Forge, the Inn on the River stands well above any other hotel. My family stayed at another facility and they spent one day looking for other accommodations in Pigeon Forge. It was car show weekend so everything was booked up but most were also well below the Inn on the River's standards. Save yourself the aggravation of "hotel shopping", and just book the Inn on the River, you'll be very glad you did.

The breakfast buffet was amazing -- absolutely anything you would want to eat for breakfast food and the staff were so welcoming and service oriented. The common areas around the hotel are beautiful and clean, and the grounds are well-maintained and practically spotless. They really do want you to have the best stay possible.

The only problem I had was The Inn was booked up and I was surrounded by rooms full of teenagers who were up all night. The staff would certainly have moved me if there was a room available to move me to, but there was not. So, I got to relive college dorm days at night!

The kindness highlight of my stay was due to Mr. Tim, and employee, who was so wonderful I can't find the right words to describe him. After being out and about, and fighting car show traffic all day, I returned to The Inn to find there was nowhere to park. On two consecutive nights, Mr. Tim saw me searching for a parking spot and immediately insisted on giving me his spot. I can't tell you how much I appreciated that after an exhausting full day. Thank you Mr. Tim ... YOU ROCK!!!

Room Tip: Ask if there are any groups of teenagers booked at the same time and book accordingly.
See more room tips
  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, April 28, 2013
Thank you for a wonderful review! We take great pride in offering our guests with exceptional service and accommodations and are very pleased that you enjoyed your stay. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Inn On The River? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Inn On The River

Address: 2492 Parkway, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Pigeon Forge
#3 Business Hotel in Pigeon Forge
#3 Romantic Hotel in Pigeon Forge
#6 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Inn On The River 2.5*
Number of rooms: 128
Official Description (provided by the hotel):
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have new Serta Pillowtop Mattresses, White Duvet Bedspreads, New Maple Furniture, Granite Counter Tops, In-Room Coffee Makers, Mini-Fridges, Hair Dryers, Iron and Ironing Boards. Suites available with In-Room Gas Fireplaces, In-Room Jacuzzi Tubs. Mini Suites with a Sitting Area and Sleeper Sofas are available along with Handicap Accessible Guest Rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, Nightly Complimentary Popcorn in the Lobby, and 24 hour Coffee and Tea. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your The Inn On The River reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

Owners: What's your side of the story?

If you own or manage The Inn On The River, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.