this is a great place to stay with children, my 3 grandkids loved staying here,the pools and hotubs are wonderful and stay open really late til 12am, the suites with kitchen is great & roomy, you have your own balcony also & the outside is just as great as the inside,with very nice landscaping & water fountain out front, its a pretty good value for the money & so close to all the show's & attractions !

I often attend an annual convention in the Smokies and they have used this place for the last several years. Kids like the lazy river and there are both indoor and outdoor pools. Rooms are decent size and have full kitchens and balconies. Some of the stuff is starting to look like oit has been neglected for a little while and could use a little paint or repairs. A little far to walk to much. Wish they would do the convention in Gatlinburg like they used to.

I stayed at the MainStay Suites from September 8 - 13, 2012. The room was very clean, comfortable and plenty of room. Great deal for the money. Loved having a full size refrig and other ammenities in the kitchen. The staff is very friendly and helpful. Loved the beautiful flowers and landscaping all around this facility. The pool area is very clean also. The only negative comments is they could use more and better exercise equipment in the exercise room and the breakfast area is a bit small as it was always full of people. I would stay here again if I make a return trip to Pigeon Forge.

This hotel is situated a couple blocks off the main drag which has pros and cons depending on your reason for being there. It was well maintained and features an indoor pool, outdoor pool, and small lazy river. It is a large building and I thought that the breakfast area could have been bigger in order to accommodate more people. Our room had no problems and there is a stove/oven, full size fridge/freezer, dishwasher, sink, 2 full size beds, and a sleeper sofa. Our friends sleeper sofa was broken and when she notified the front desk they were willing & ready to fix it as soon as possible. Upon check out, the desk clerk gave me an additional 10% discount for being a choice privileges member. They automatically charge you a small fee in case you use the safe in your room but will deduct this upon checkout but you have to ask for it. All in all a good stay and I would recommend this place to friends and family.