We just recently stayed with this hotel and I was not impressed at all. First of all we booked our reservations in January and we had 2 rooms. We requested for adjoining rooms and a room away from the side the go cart track is on. I had called and talked to the staff a couple different times and every time I did none of them act like they really knew what they were doing. The second time I spoke with someone was to change 1 of the 2 rooms to arrive 1 day earlier. And I was very clear that it was only 1 room arriving early. About 2 weeks before arriving the hotel itself called because they only could find 1 reservation and was wondering why we requested adjoining rooms. They finally found them both and had both arriving the day early. After getting that fixed I confirmed our requests once again. Well upon arriving we are informed that we won't have adjoining rooms and our rooms were on the side with the go cart track. I understand not getting adjoining rooms but she tried to tell me she did not have the request of being away from the go cart track after it was confirmed 3 times prior to that and was on my confirmation. So after about 15 minutes they got us a room away from the track. Needless to say we didn't wanna be by the go cart track cuz of noise. So at about 4am we hear a bunch of loud noice outside. It was so bad it woke everyone up in my room and my husband had to get up and look out the window. They were empting the dumpsters outside our window. This happened twice during our 5 day stay. If we didn't want the noise of the track until midnight, we definitely didn't want this noise at 4am. The rooms are not cleaned very well. Upon arrival we moved the desk out to use the plug and found tissues and a empty bag of chips. The first two days I left the housekeeper a tip but after that I refused too. As I said before we were there 5 nights and never recieved new cups at all in the room. One day we come back and they had just thrown our personnel pillow on the floor. The second room we had, upon arrival, they didn't have any tissue or cups in there rooms. There are plenty of hotels in the area, so next time we come I will definitely be looking for a new place to stay.
- Official Description (provided by the hotel):
- Location, Location Location! We are right in the heart of Pigeon Forge at the Island traffic light -on the trolley line and walking distance to restaurants, shopping and attractions. Start your day with our free hot breakfast and relax in our outdoor pool after a day of Smoky Mountain Fun. Spacious rooms all offer Refrigerators, microwaves, free WIFI and your choice of one king or two queen beds. Need tickets or area info? Our super friendly team is here around the clock with ticket deals and tips on how to make the most of your Pigeon Forge vacation! Ask about our whirlpool suites with fireplaces for the ultimate romantic getaway. ... more less
- Reservation Options:
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- Also Known As:
- Days Inn Pigeon Forge Hotel Pigeon Forge
- Pigeon Forge Days Inn