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“MY WEDDING” 5 of 5 stars
Review of Ramada Pigeon Forge South

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Ramada Pigeon Forge South
2.5 of 5 Hotel   |   4010 Parkway, Pigeon Forge, TN 37863   |  
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Ranked #29 of 94 Hotels in Pigeon Forge
Kenly, North Carolina, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“MY WEDDING”
5 of 5 stars Reviewed March 21, 2013

We had a great stay, we got married in the gazbo on site it was very beautiful you wil see pictures as i have posted them. At the last min. we had no one to video the wedding so thankfull Stevenie was at the deskfront and said she would do it so the staff pulled together so she could help us out. Stevenie went out of her way to help us in every way she could, when we checked into the hotel she had a card she had made for us about getting married it just made me smile and knew we had made the right choice by staying there. She even found a place to store our wedding cake. Everyone was so helpfull and friendly. Rusty the manager is the best. the rooms were very clean and private we had the rooms in front of the hotel.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this review, March 22, 2013
Congratulations! Stevenie was so grateful to read your review and know that she was able to a part of such a special moment. She is a great team player and always has a great attitude. The whole staff here at Ramada Inn loved the review and are more motivated than ever to prove that we live up to “legendary guest service” as is our motto. Thank you again for the feedback and we can not wait to see you again on your next visit to the Smoky Mountains.
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624 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 21, 2013

We booked this hotel on line based on the reviews and price and it did not disappoint. The staff does a great job keeping it clean and maintaining the place both inside and out. We stayed 3 nights and saw someone everyday working on updates to the facility.

During the morning rush it gets a little crazy with the weekend crowds but there was always someone restocking and cleaning. Clearly the staff takes pride in the place and it shows.

It's a reasonably priced hotel that is a good value for the money. We would definitely stay here again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this review, March 22, 2013
The staff here at Ramada Inn are so glad that you noticed how hard we are working to improve the aspects of our property. We all take pride in everything we do and believe that if a project is worth doing, then it is worth doing right the first time. All of us here are proud of the successes we set out to accomplish. Thank you for leaving your review as it lets us know where we are succeeding. We look forward to having you as our guest again if your travels bring you to the Pigeon Forge area!
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Chattanooga, Tennessee, United States
2 reviews
5 of 5 stars Reviewed March 20, 2013

Of every place I have ever stayed even 5 stars this has got to be the friendliest staff I have ever met. You can tell they love their job and the guest. Rusty was super helpful helping find fun things to do. Debbie did a great job on our room, Stevenie was super helpful getting us settled in. Maryanne, well she was just a ray of sunshine every morning. We will be back and hope to see the same friendly faces welcoming us home. Thanks Guys you really made our trip!

Room Tip: The back side is very quite
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this review, March 21, 2013
Thank you for the feedback. The staff here were overjoyed to read your review as they all try to go “Above and Beyond” and not only meet, but exceed the expectations of our guests. Reviews such as this lets our team know that they are not only succeeding, but excelling in what they set out to accomplish. We are very glad that were able to help make your vacation truly one to remember and hope to see you again the next time you visit the Smoky Mountains.
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Hermitage, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2013

I just wanted to let you know that Tommy (one of your guys at this location) was very, very helpful to our group this past week. Our frig died (we thought) and he got his tools out and
fixed it. And before we lost our food. Everyone at this location has really gone way above and beyond to help us and were friendly!! I know that most hotel staff at other places are not.

Thanks!! We will miss them next year from the Mountain Quilt retreat coz our Friday and Saturday were not available.

Room Tip: The available suites are very nice for a larger group or family.
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this review, March 21, 2013
Thank you for taking the time to leave us a review. We apologize about the fridge, but are delighted to know that Tommy quickly fixed it. Tommy is another team member that loves to work with speed and accuracy. He was so happy to read this review and know that our guests see the effort he puts in to make each and every stay as comfortable as possible. We’ll miss you next year, but remember us for any vacation you might take here in the Smoky Mountains!
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Dillard, Georgia, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2013

Four of us stay at this hotel every year for Quiltfest and enjoy the convenience of it. We had some minor maintenance problems but Thomas was there to help every time. We was just the most professional and pleasant man.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this review, March 21, 2013
Thank you for taking the time to let us know how we’re doing. We are very lucky to have such a hardworking and professional team member in Thomas. He works hard to find the issues before they become issues and for the few that slip by, he’s ready with tools in hand and a smile on his face. Thomas was delighted to read this review and know that he made such a positive impression. Thank you again for the feedback we all hope to see you again very soon!
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Clayton GA
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 16, 2013

Our annual trek from GA to Mountain QuiltFest in Pigeon Forge was a highlight of our Spring! We stay all week, take classes, visit the Show, attend lectures, shop the vendors, and SEW in our suite! All the staff is courteous & helpful, but THOMAS Warner in maintenance is outstanding! We are 4 older ladies with lots of baggage. Thomas helped us carry that to our room on the 2nd floor. This hotel is also older but we noticed several little things that had been fixed or upgraded since our last stay. Our refrigerator didn't work & Thomas brought us another one, changed light bulbs, fixed the fireplace & found us an extra table, all cheerfully & professionally. We've bragged on him to the front office already, and we hope they hang onto Thomas with both hands - he's a treasure! I must also mention Stevenie, a sweet little girl who fetched us a cart when we were packing to leave.

Room Tip: We always get the same suite so there's not a choice, but it has ample room for our needs.
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this review, March 17, 2013
Thomas and Stevenie were so grateful to read your review. Thank you so much for taking the time to leave us one. We know just how lucky we are to have Thomas who is such a knowledgeable and helpful team member. He reminds us all of what southern hospitality should be. Stevenie is another team member that goes out of her way to make sure everyone feels like this is their second home. We are constantly delighted to hear such positive feedback on our team members. Thank you again for leaving us a review and we cannot wait to see you again next year!
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Additional Information about Ramada Pigeon Forge South

Address: 4010 Parkway, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Romantic Hotel in Pigeon Forge
#30 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Pigeon Forge South 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Ramada offers accommodations from 2 to 10 people in our 2 bedroom, 2 bath Family Suites. We also offer a deluxe continental breakfast with biscuits/gravy and Belgian waffles, free Wi-Fi, free parking and friendly service. Our property is located in the foothills of the Smoky Mountains within a ½ mile from the park entrance. ... more   less 
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Also Known As:
Ramada Pigeon Forge - Parkway Hotel Pigeon Forge
Pigeon Forge Ramada Inn
Ramada Inn Pigeon Forge Tn

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