As we checked in Ethan was wonderful and ready to help.When we got into the hotel and started making sure everything was okay there was hair in the shower and on the floor before it got used.There was also hair on my towels when they seem to to be fresh.At night we had the heater on but it didn't seem to blow out enough heat to cover our small little room. when I went to sleep all I could heard was the city and the cars going by.Which is to be expected but maybe not as much as we could here it.Contential breakfast was just a stack of pancakes(3) or the option of a $1 off your total.It's not really breakfast.The pancake house that was on the hotels land was closed so we had to either walk/drive a couple blocks(bout 1/4 of mile)just to get to our contential breakfast. This was one of the reasons we chose this hotel was because we thought we would actually get a little breakfast that would fill us up without having to pay.We ended up not getting the breakfast and just headed somewhere else the second day because the service was great there either and it was just a stack of pancakes that didn't seem to taste that well.Toward the end of our trip, I called the front desk and asked them if there is any way we could get our second night back because the weather is suppose to be horrible and we were going to leave right then.They said there policy was that it has to be before 11.Wish I knew this before I rented with them.I called at 2 and by that time the weather was getting pretty bad so either we were forced to stay here so we won't lose our money or we left and lost our money.We ended up leaving and we had to basically give them a free night worth because they wouldn't give me a refund on my second night .I dont think ill ever again stay at this hotel.I would rather pay for a better hotel;one that seems like they appreciate their customers and one that has a real contential breakfast.A hotel can make or ruin your trip and unfortunately this experience ruined my friends first trip to Gatlinburg/Pigeon Forge.
- Also Known As:
- Rodeway Inn Pigeon Forge Hotel Pigeon Forge
- Rodeway Inn Pigeon Forge Hotel
- Pigeon Forge Rodeway Inn
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