All the other reviews do justice to the architectural marvel that this hotel is. I'll hit on some other points.
First, the literature claims that over 3 million servicemen traveled through the station back in WWII. Apparently, Union Station Hotel still supports at least the Navy since there was evidence of many Seamen in the hotel. Sorry - that should be semen!! Yes, semen.
We checked into our 5th floor grand lobby view elegant room on Sept 4th, and immediately noticed a large 'wet spot' on the fancy fainting chair. It was evidently bodily fluid left by Seaman Stains the prior night. My wife sat on the bed and noticed another white disgusting stain on the bedroll pillow! About that time, the manager from downstairs called to see how our room was after check-in, so I told her about the stains. She didn't apologize or react well at all, but did send not one but two housekeeping men up to clean the furniture with a can of carpet cleaner. The manager never called back during our 4 day, 3 night stay to check on us.
Anyway - the room itself was nice. The room was high-ceilinged and very long, so the TV was about 20 feet across the room from the bed. There was minimal noise or disturbance from any guests or coming from the lobby, and there was no train noise from outside (which may be because our room was interior and overlooking the lobby). The bathroom was clean; it was long and narrow, and did have a tub not just a shower, with dual vanities.
Yes, the "closet" was a corner of the room enclosed by a drape or shower curtain, but big deal. It's a boutique hotel. The biggest thing missing is a small refrigerator. I don't understand why a hotel of this caliber wouldn't have them in the rooms; there was certainly room for one.
Also - you are told at check-in that hotel guests get 20% food in the fancy restaurant downstairs. We had an excellent dinner there one night, but did not get the 20% off, so keep that in mind. Not sure why they'd lie about that, but it's true. We had 2 Filets, one small salad, 1 glass of wine, one diet coke and it was $137 after tip.
The fitness room is small but has a nice selection of dumbbells ranging from 5 to 50 lbs, 2 treadmills, 2 bikes, and 2 ellipticals. No pool. There is free fruit in there, so if you want an orange or apple him the gym!
The location is just about perfect; you can easily walk to the American Pickers Antique Archaeology place, the Country Music Hall of Fame, or any of the Broadway/District attractions. We walked to the Parthenon at Centennial Park too, but that was a bit of a hike and on a hot day it'd have been miserable.
The staff at Union Station was very very nice and helpful, and always around when you needed them. I am a little disappointed in the manager not following up on the stain situation, which was a wet blemish on the experience, but didn't ruin it.
King grand lobby view as advertised.
Interior rooms very quiet.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.