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“Great Historic Hotel Close to downtown” 4 of 5 stars
Review of Union Station Hotel, Autograph Collection

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Union Station Hotel, Autograph Collection
4.0 of 5 Hotel   |   1001 Broadway, Nashville, TN 37203 (Formerly Union Station - A Wyndham Historic Hotel)   |  
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Ranked #28 of 150 Hotels in Nashville
pinehurst, nc
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Great Historic Hotel Close to downtown”
4 of 5 stars Reviewed May 7, 2013

My husband and I just stayed here for 5 nights in a fantastic suite on the 4th floor. Union Station is a very special place with so much history. My son was getting married at Cheekwood on Saturday. Most of the wedding guests stayed here and loved the ambiance which was a definite positive. We had the Rehearsal Dinner on Friday in the McKinley Room with almost 60 people. Everything was absolutely wonderful. The guests all loved the food and the McKinley Room was perfect--many rave reviews! Everyone commented that it tasted more like fantastic restaurant food than catered food. Angie was our coordinator who made everything work so well for us. And all the staff just couldn't do enough for us. The only minor negatives are that the rooms could use a bit of sprucing up! They are a little tired. And the trains could wake you up at night. But Overall---a wonderful experience!!!! If you have a special event, I would highly recommend Union Station! We will be back!

Room Tip: 5th floor is best. But anything above 3rd (street floor) works. Ask to be opposite side of trains...
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
will f, General Manager at Union Station Hotel, Autograph Collection, responded to this review, June 12, 2013
Congratulations on your son’s wedding! Thank you for your comments. I was happy to hear that you and the guests in your party had such a wonderful experience. I will make sure to let Angie know what a great job she did. We look forward to having you again next time you travel to Nashville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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575 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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English first
Frisco, Texas
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 28, 2013

I recently stayed here for business travel. The hotel is beautiful and historic. Rooms are beautifully decorated, clean and cozy. Convenient location and within walking distance to the Country Music Hall of Fame.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kennesaw, Georgia
Senior Contributor
30 reviews 30 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 26, 2013

Lovely, lovely hotel right on the edge of downtown Nashville. Beautiful building, gorgeous room with high celings and luxary bedding. Accomodating staff. Awesome birthday meal in the hotel restaurant. Would go back in a heartbeat.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fort Worth, Texas
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 23, 2013

It almost pains me to give this hotel a 3 but I really do not think it deserves anything more than that.

First with the good points:
The hotel is gorgeous. The stained glass ceiling is amazing as are the 2 lovely staircases. The rooms are very well decorated and the bed was comfortable. The complementary bottles of water and the robe were also nice touches. I attended a conference and the conference was very well organized by the hotel. The food that the hotel catered for the event was very good, even for hotel food. Also, the location was great. Just a few blocks walking and you were right in the heart of the music scene in Nashville. I also liked that you can control your own thermostat.

Now for the negatives. While I loved the location of my room, one wall was all windows overlooking the lobby and the black out drapes let light from the lobby in all night. It was irritating. Also, my bathroom was very small and had very little space for toiletries. Not so much a big deal for 1 person but if there were 2 in the room it would most definitely be an issue. Now for the part that really bothered me and a lot of people at the conference I attended. The Trains! The noise at night....multiple times a night. It was very frustrating.

While there were good points for the hotel: location, very beautiful, and the food I think the high price and the trains would make me not want to stay there again.

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2013

Beautiful hotel, great service, wonderful staff. Couldn't ask for anything better. If you can afford it (posted rate $399/night) well worth it, you do get what you pay for. The only 2 downfalls were the lobby/lounge bar closing down early so if you want to stay and have a few drinks you will have to bring your own or go out to the local bars which are in close proximity and in abundance and there was no pool/spa to unwind. The room we stayed in was big enough for the 3 of us and having a double sink in the bathroom was a great plus with us getting ready in the morning. Being on Broadway close to downtown and all the major sites was one of our reasons for picking this hotel, we didn't need a car rental and if we needed transportation the bus system was reliable and very cheap compared to other major cities, taxi service was fast and also had flat rates between certain attractions ie to/from airport, Grand Ole Opry etc so you could budget your transportation costs. If we do go back we would definitely stay here again.

Room Tip: Ask for high level rooms facing front parking lot and don't be afraid to ask for extras ie rolla...
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mount Pleasant, South Carolina
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 22, 2013

Freight trains in Nashville come through at 1 in the morning, 2 in the morning, 4 in the morning , and 5:44 in the morning. This restored hotel sits directly next to ACTIVE freight train lines. Went for a sales meeting. After the first night 4 of our 15, myself included, were either switching room or switching hotels. Best bet on a room is an upper floor on the street side. Best overall bet is to visit the hotel bar for a drink and stay elsewhere.

Room Tip: Upper floor on the street (non freight train) side
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 22, 2013

Union station is absolutely beautiful. Our room was on the first floor, although we were high enough we could still hear traffic noise. We were also able to hear noise coming from the hallway. our room was close to the main open lobby and away from elevator.
Our room had 18foot ceiling which was spectacular, the decor is tastefully done, the room had free starbucks coffee, bottled water.
The hotel itself offered coffee and scones in the am & cheese & cracker and ice tea, lemonade mid afternoon. no big buffet. We never ate at the restaurant, it was quite pricey.
No shuttle service to and from airport which a downfall for a Marriott hotel.
no swimming pool or sauna.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Union Station Hotel, Autograph Collection

Address: 1001 Broadway, Nashville, TN 37203 (Formerly Union Station - A Wyndham Historic Hotel)
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Luxury Hotel in Nashville
#23 Business Hotel in Nashville
#23 Romantic Hotel in Nashville
#24 Family Hotel in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Union Station Hotel, Autograph Collection 4*
Official Description (provided by the hotel):
Union Station Hotel, Autograph Collection is located In the business district in central Nashville. There are no other Nashville hotels that compare to Union Station's stunningly restored, 100 plus year-old railway station. Union Station Hotel is the modern incarnation of Nashville's iconic railroad station that originally opened in 1900. Now a sophisticated boutique hotel from the Autograph Collection by Marriott, the grande dame property is celebrated for its castle-like limestone exterior and Romanesque interiors that include a magnificent lobby with a 65-foot barrel-vaulted ceiling, 128 original Luminous Prism stained glass panels, 20 gold-accented angel of commerce figurines, marble floors and stately limestone fireplaces. Union Station Hotel offers 125 elegant guest rooms, some of which were the offices of railroad executives and with no two exactly alike, the award-winning Prime 108 restaurant and lounge, fitness and business centers, and more than 12,000 square feet of meeting and event space. ... more   less 
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Also Known As:
Union Station Wyndham Historic Hotel
Wyndham Nashville
Nashville Wyndham

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