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Union Station Hotel, Autograph Collection: Traveler Reviews

4.0 of 5
1001 Broadway, Nashville, TN 37203 (Formerly Union Station - A Wyndham Historic Hotel)
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Union Station Hotel, Autograph Collection
Ranked #14 of 144 hotels in Nashville
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370 reviews from our community

Traveler rating
    160
    110
    48
    31
    21
See reviews for
Families
38
 
Couples
179
 
Solo
9
 
Business
59
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Orange Park, FL
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“A Trip Back in Time....”
5 of 5 stars Reviewed February 20, 2013

Great location in downtown Nashville. Absolutely charming hotel with a beautiful lobby rich in history. Attentive staff, nice dining in the hotel, music in the lobby in the evening was a nice bonus. We will definitely be back!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
64 helpful votes 64 helpful votes
“One Of The Best Ever.”
5 of 5 stars Reviewed February 18, 2013

I've stayed in a lot of hotels and this one is easily in the top three. If you have the means, I highly recommend it. I got upgraded to a suite, which was absolutely enormous, with two huge rooms and at least twelve-foot ceilings. I particularly appreciated the large windows that let in a ton of natural light. The king bed was one of the most comfortable hotel beds I've ever experienced, the A/C worked well, and the room was extremely quiet, so I slept fantastically, which is my number one criteria for a positive hotel rating.

In addition, the customer service was "above and beyond" friendly and courteous at all times, room service had great selections, tasty food and arrived at the exact time specified.

The hotel lobby of this onetime train station is beyond belief, and makes an impressive first impression as well as a great location for drinks in the evening.

The location of the hotel is also fantastic, just a few blocks from the main "Lower Broadway" section of Nashville.

I was extremely impressed and would recomment the Union Station without hesitation.

Room Tip: Floor six or seven, west-facing.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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crittenden,virginia
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“love this hotel, beautiful rooms and lobby”
5 of 5 stars Reviewed February 17, 2013

Everything was perfect, from the parking valet, to the doorman, to the check-in, to the maid service. The lobby had a fire going at one end with plenty of sofas and sitting areas. After check in to a beautiful room we went down stairs to the lobby where there was cheese and crackers for the guest. The hotel is walking distance to things downtown, but we drove everywhere because it was winter and on the cold side. In the morning there are scones and jam with coffee in the lobby for guest. We stay on the 5 floor with high ceilings and a window that looked in to the lobby. Our friend stay on the other side of the hall that looked out on the city with 20 foot high windows.

Room Tip: ask for a room with a view on the upper levels
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Decatur, Alabama, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“A must stay hotel”
5 of 5 stars Reviewed February 9, 2013

This was probably my fourth stay at this hotel. Probably the most aesthetically pleasing hotels in my experience anywhere. Fire burning in the fireplace in the lobby with wonderful acoustical guitar player and relaxing on the sofas was most relaxing. We were able to upgrade from our Priceline booking so we had prime balcony room overlooking lobby. Would be. Careful of some basement and lower level rooms. Beds superb, service 5 star. Only recommendation to management would be: glasses in bathroom, upgrade your towels ( they aren't up to the quality people expect for this price hotel) and Internet wifi, really, you charge for room access? At $300 a night that's being just a bit stingy in my book. Overall, still at the top of my list!!

Room Tip: Ask for a balcony room or a suite. Be specific that you don't want level 1 or 2. Corner rooms ar...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
319 reviews 319 reviews
44 hotel reviews
Reviews in 78 cities Reviews in 78 cities
37 helpful votes 37 helpful votes
“Awesome Place!”
5 of 5 stars Reviewed February 7, 2013 via mobile

Enjoyed our stay at Union Station so much we intend to make our new anniversary getaway place. Our room was huge and elegantly decorated. The lobby is awesome and takes one back in time. Crackers & cheese await ya. The restaurant is classy and wonderful. It you must get out if this elegant hotel it's within easy walking distance of Honky Tonks & various eating establishments. Check em out; you'll be glad you did.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Union Station Hotel, Autograph Collection

Also Known As:
Union Station Wyndham Historic Hotel
Wyndham Nashville
Nashville Wyndham
Address: 1001 Broadway, Nashville, TN 37203 (Formerly Union Station - A Wyndham Historic Hotel)
Phone Number:
Region: United States > Tennessee > Nashville
Amenities:
Business Center Fitness Center Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotels in Nashville
#11 Family Hotels in Nashville
#13 Business Hotels in Nashville
Price Range: $$$
Hotel Class:4 star (4*)
Reservation Options:
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