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“One Of The Best Ever.” 5 of 5 stars
Review of Union Station Hotel, Autograph Collection

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Union Station Hotel, Autograph Collection
4.0 of 5 Hotel   |   1001 Broadway, Nashville, TN 37203 (Formerly Union Station - A Wyndham Historic Hotel)   |  
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Ranked #28 of 150 hotels in Nashville
Seattle, Washington
Top Contributor
54 reviews 54 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
95 helpful votes 95 helpful votes
“One Of The Best Ever.”
5 of 5 stars Reviewed February 18, 2013

I've stayed in a lot of hotels and this one is easily in the top three. If you have the means, I highly recommend it. I got upgraded to a suite, which was absolutely enormous, with two huge rooms and at least twelve-foot ceilings. I particularly appreciated the large windows that let in a ton of natural light. The king bed was one of the most comfortable hotel beds I've ever experienced, the A/C worked well, and the room was extremely quiet, so I slept fantastically, which is my number one criteria for a positive hotel rating.

In addition, the customer service was "above and beyond" friendly and courteous at all times, room service had great selections, tasty food and arrived at the exact time specified.

The hotel lobby of this onetime train station is beyond belief, and makes an impressive first impression as well as a great location for drinks in the evening.

The location of the hotel is also fantastic, just a few blocks from the main "Lower Broadway" section of Nashville.

I was extremely impressed and would recomment the Union Station without hesitation.

Room Tip: Floor six or seven, west-facing.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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563 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
crittenden,virginia
Top Contributor
91 reviews 91 reviews
18 hotel reviews
Reviews in 36 cities Reviews in 36 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed February 17, 2013

Everything was perfect, from the parking valet, to the doorman, to the check-in, to the maid service. The lobby had a fire going at one end with plenty of sofas and sitting areas. After check in to a beautiful room we went down stairs to the lobby where there was cheese and crackers for the guest. The hotel is walking distance to things downtown, but we drove everywhere because it was winter and on the cold side. In the morning there are scones and jam with coffee in the lobby for guest. We stay on the 5 floor with high ceilings and a window that looked in to the lobby. Our friend stay on the other side of the hall that looked out on the city with 20 foot high windows.

Room Tip: ask for a room with a view on the upper levels
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Decatur, Alabama, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 9, 2013

This was probably my fourth stay at this hotel. Probably the most aesthetically pleasing hotels in my experience anywhere. Fire burning in the fireplace in the lobby with wonderful acoustical guitar player and relaxing on the sofas was most relaxing. We were able to upgrade from our Priceline booking so we had prime balcony room overlooking lobby. Would be. Careful of some basement and lower level rooms. Beds superb, service 5 star. Only recommendation to management would be: glasses in bathroom, upgrade your towels ( they aren't up to the quality people expect for this price hotel) and Internet wifi, really, you charge for room access? At $300 a night that's being just a bit stingy in my book. Overall, still at the top of my list!!

Room Tip: Ask for a balcony room or a suite. Be specific that you don't want level 1 or 2. Corner rooms ar...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
362 reviews 362 reviews
49 hotel reviews
Reviews in 85 cities Reviews in 85 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed February 7, 2013 via mobile

Enjoyed our stay at Union Station so much we intend to make our new anniversary getaway place. Our room was huge and elegantly decorated. The lobby is awesome and takes one back in time. Crackers & cheese await ya. The restaurant is classy and wonderful. It you must get out if this elegant hotel it's within easy walking distance of Honky Tonks & various eating establishments. Check em out; you'll be glad you did.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 4, 2013

Stayed here a few years ago when it was a Wyndham, one of the top hotel experiences we've ever had. The occasional train rumbling by below our window only added to the experience. The lobby took us back to the glory days of rail travel. Within walking distance of downtown attractions, so park the car and leave it! Wonderful place, we've cheated ourselves by not staying here in recent trips to Nashville, next time through we will definately be back. This hotel will make your trip whole.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
61 reviews 61 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 4, 2013

The lobby of the hotel is great, they left a large part of the shell the way it originally was, which makes for some good character. The stain glass roof and windows are pretty cool. The trains do go by, but aren't too bad, we didn't noticed them until the morning for the most part. We were only about a 10 minutes walk from the honky tonk bars on Broadway, that's a nice bonus for the nightlife.

I will say though that while the rooms are quite spacious it would seem the closet was an after thought, but isn't that big of a deal. My only real complaint is that there is zero counter space in the bathroom, it's literally just a toilet and sink. We had to put most things on the floor, which is weird for such a nice hotel.

Otherwise, love the hotel.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murfreesboro, TN
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 28, 2013

My wife and I stayed here one night to celebrate our anniversary. The building is gorgeous if you appreciate old architecture and history. They have done a great job renovating the building and making it a hotel. The rooms were very comfortable and the beds provide a wonderful nights rest. Best option for parking is the $26 valet service. Little pricey but they do a great job and it really is the best option given their location. Fitness center is small but nice. Probably 5 or 6 cardio machines and a little area with many dumbells. We had no issues with train noise and we had a delightful stay. Oh and the complimentary cheese and crackers were excellent in the lobby.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Union Station Hotel, Autograph Collection

Address: 1001 Broadway, Nashville, TN 37203 (Formerly Union Station - A Wyndham Historic Hotel)
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Luxury Hotel in Nashville
#21 Romantic Hotel in Nashville
#25 Business Hotel in Nashville
#26 Family Hotel in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Union Station Hotel, Autograph Collection 4*
Official Description (provided by the hotel):
Union Station Hotel, Autograph Collection is located In the business district in central Nashville. There are no other Nashville hotels that compare to Union Station's stunningly restored, 100 plus year-old railway station. Union Station Hotel is the modern incarnation of Nashville's iconic railroad station that originally opened in 1900. Now a sophisticated boutique hotel from the Autograph Collection by Marriott, the grande dame property is celebrated for its castle-like limestone exterior and Romanesque interiors that include a magnificent lobby with a 65-foot barrel-vaulted ceiling, 128 original Luminous Prism stained glass panels, 20 gold-accented angel of commerce figurines, marble floors and stately limestone fireplaces. Union Station Hotel offers 125 elegant guest rooms, some of which were the offices of railroad executives and with no two exactly alike, the award-winning Prime 108 restaurant and lounge, fitness and business centers, and more than 12,000 square feet of meeting and event space. ... more   less 
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Also Known As:
Union Station Wyndham Historic Hotel
Wyndham Nashville
Nashville Wyndham

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