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“We loved this hotel!!” 5 of 5 stars
Review of Union Station Hotel, Autograph Collection

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Union Station Hotel, Autograph Collection
4.0 of 5 Hotel   |   1001 Broadway, Nashville, TN 37203 (Formerly Union Station - A Wyndham Historic Hotel)   |  
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Ranked #22 of 150 hotels in Nashville
Northampton, United Kingdom
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“We loved this hotel!!”
5 of 5 stars Reviewed November 14, 2012

Stayed here from Uk, for five nights and we both loved this very interesting hotel with all its charm and fasination!!
Arrival and check in very efficient and the lady on reception was very helpful as regards to attractions etc.There is also complimentary scones and coffee served in the mornings , a really lovely welcoming touch to a truly great stay. I was very pleased with our room , the bed was so comfy with fresh linen and plump pillows!! As regards to noise we wasnt disturbed at all and i dont sleep very well, a little train noise early on in the evenings but that added to the quaintness and charm of this facinating hotel. During the night we never heard a thing, wasnt disturbed at all. And no rowdy guests in the corridors either!! The breakfast was delicious and the staff so polite and helpful. The breakfast/ dining room was great, the downstairs bar was gorgoeus and again the bar staff were so nice!! You are only about a ten minute walk from the lively honky tonk music scene as well, it was a truly enjoyable stay. Not many people seem to visit from the Uk but i thoroughly recommend a look around Nashville and a stay at the historic Union Station!! We visited Opry land hotel for a day , well worth a vist , you can take a bus for 5 dollars , and just have a look around yet another great hotel, and lots do to as well.Also the Grand ole Opry land is close by .
I did prefer Union Station though, I miss it, want to go back one day hopefully!!
.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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499 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Any
English first
Top Contributor
57 reviews 57 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 11, 2012

The staff was very friendly and made you feel welcome. Self parking is very close and reasonable. elevator is small but did not have to wait anytime I needed it. If you are in to old historic hotels that have been kept up, Union Station Autograph is for you. My bathroom was outstanding, dual sinks and a walk-in shower. My hotel room was very large with nice features.

My only complaint was that I found a large spider in my room but this could happen anywhere and since my wife was not with me it was not a big deal.

Room Tip: Higher floor rooms are better than the lower ones.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
Top Contributor
62 reviews 62 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 9, 2012

This historic hotel was fun for one night, but I would prefer a more modern hotel for an extended stay. The trains did wake me up. The elevator was out of service so we had to be escorted through the kitchen in the morning. The bed was very nice and room large- but rooms vary due to the historic nature of the hotel. We were on the second floor (lobby is on the 3rd floor) so higher rooms might be less noisy.

Room Tip: Go high- low room are close to the train noise. The lobby is on the 3rd floor.
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  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 6, 2012

The hotel itself is beautiful. I was amazed at how many pictures I took of the place itself. The staff was friendly and professional. Food was outstanding. Rooms are very comfortable. My only concerns were nail clippings on the carpet, and hair in the bathroom from someone prior to me. They offered to send someone immediately.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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will f, General Manager at Union Station Hotel, Autograph Collection, responded to this review, November 12, 2012
Thank you for your recent stay with us at the Union Station Hotel and for your comments on tripadvisor. I’m glad you enjoyed your stay but was disappointed to read the issues related to you room. The fact that we quickly resolved the shortfalls was good to hear but we still fell short of proving a perfect stay. These types of issues are not indicative of our high standards and I will certainly look into.


We appreciate your kind comments and look forward to your return in the future. If you have any questions or can be of further assistance please don’t hesitate to contact me or the hotel at 615-726-1001.


Sincerely,

Will Freeman
General Manager
Union Station Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wake Forest, North Carolina, United States
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 5, 2012

We loved staying in Historic Places. This is one of the great. Lobby is a must visit even if you don't stay at the hotel. Walk to downtown and country music hall of fame. We were visiting Vanderbilt and you do have to drive but well worth it.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 30, 2012 via mobile

This former rail station turned boutique hotel was decorated nicely with the staff being very friendly. I used hotel points which could explain why I was cast off to the lower level with no view (1stfloor). However she at least said that she would put us away from the working rail tracks -- highly recommend you request this as the rail cars can be loud late at night
The bar wine menu is quite limited but their wine list looked exceptional. I'm thinking it caters towards the bottle service.
Dinner at the restaurant was lovely with great service. Sharing an app and a single meal was quite enou food for two people. Make sure to order the brochettes (bruschetta on a skewer )

Stayed October 2012, traveled with friends
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Surrey
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 29, 2012

The bed was like floating on cotton wool. Perfect location five minutes walk from all the music bars. Charming staff, excellent room, quirky but opulent settiingin a converted station. Trains a little noisy but not many of them and they were slow moving cargo trains. Floorboards a little creaky above us. Would recommend.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Union Station Hotel, Autograph Collection

Also Known As:
Union Station Wyndham Historic Hotel
Wyndham Nashville
Nashville Wyndham
Address: 1001 Broadway, Nashville, TN 37203 (Formerly Union Station - A Wyndham Historic Hotel)
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Nashville
#6 Luxury Hotel in Nashville
#14 Business Hotel in Nashville
#21 Family Hotel in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Union Station Hotel, Autograph Collection 4*
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