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Super 8 Airport - Nashville / Music City: Traveler Reviews

2.0 of 5
720 Royal Parkway, Nashville, TN 37214
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$58 (USD)
Super 8 Airport  - Nashville / Music City
Ranked #69 of 144 hotels in Nashville
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154 reviews from our community

    Trip type
Traveler rating
    26
    50
    33
    21
    24
Date Rating
HARTSVILLE
1 review
3 of 5 stars Reviewed January 31, 2013

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Super 8

Ask CAROL D about Super 8 Airport - Nashville / Music City
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
super8nashvilletn, Webmaster at Super 8 Airport - Nashville / Music City, responded to this review
March 23, 2013
Dear Guest,

Thanks for choosing the Super8 during your recent visit to our area.

We appreciate you for the review and regret the experience you had.

We have investigated and however unlikely such an incident may be, have taken steps for all the mentioned points. and

We assure you that the hotel staff provides still better hospitality and guest support.

All hotel staff has been given training to ensure that such a thing does never happens again.

Systems have been put in place to ensure a quality breakfast for all our guests.

We hope that you will surely make a note of this and choose us once again to stay with and have a different experience.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
EAST GRANBY
1 review
2 of 5 stars Reviewed January 28, 2013

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Super 8

Ask BRIAN M about Super 8 Airport - Nashville / Music City
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
super8nashvilletn, Webmaster at Super 8 Airport - Nashville / Music City, responded to this review
March 23, 2013
Dear Guest,

Thank you for taking your time to comment on your recent stay and your honest feedback.

It is our aim to offer our guests a entirely satisfactory service at the Super8.

We truly apologize for the inconvenience you had with the stay and we are very sorry for the inconvenience happened howsoever.

All the points mentioned in the subject matter has been addressed to by the concerned staff.

We met with the hotel staff team and took necessary actions so that issue that this does not happen again.

We hope you will give us a second chance to convince you with a better service.

Sincerely yours,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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ATHENS
2 reviews
1 helpful vote 1 helpful vote
“Our stay January 5th 2013”
4 of 5 stars Reviewed January 10, 2013

Staff was extremely nice. Rooms are dated but pretty clean we were very comfortable. We overslept and missed breakfast. Wish breakfast would stay open til 10 am, at least 930. Kids enjoyed the pool, I was disapointed that the hot tub was closed both days. Overall, I was satisfied and for the price would stay again. We would also like to see some snack machinesin the vending area. Thank you!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Super 8

Ask Stepanie B about Super 8 Airport - Nashville / Music City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Going down hill”
2 of 5 stars Reviewed January 6, 2013

Our family usually stay at the particular Super 8 when we visit Nashville, due to the indoor pool and Hot Tub, But the last 2 visits, The Hot Tub has not worked. We even called prior to going this last trip and we were told it was working. But when we arrived we found it in not working order. My husband told me this is it for this Super 8, find another place in Nashville.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by bjean1217 for Nashville
Ask bjean1217 about Super 8 Airport - Nashville / Music City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8nashvilletn, Webmaster at Super 8 Airport - Nashville / Music City, responded to this review
March 23, 2013
Dear Valued Guest,

Thanks for choosing the Super8 during your recent visit to our area.

We appreciate the review and we take it quite seriously- for improvement.

We have noted your observation about the pool and hot tub. We have investigated the issue and took corrective actions.

Please make a note of our efforts and we invite you once again to stay with us in future and have an all new experience.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingwood, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Do not stay here”
1 of 5 stars Reviewed January 2, 2013

Only good thing was the friendly night clerk. Filthy, small rooms, bathroom had dirt in it! I went to my car to get sanitizer to wipe room down. It was filthy! Dirty bathroom, musty towels, no conditioner in room. Staff from different shifts seem to not communicate with each other and i had to keeps sling them what other person told me. WIFI was a joke, DID NOT work so, maybe that's why it was free? Breakfast ended thirty minutes before it was supposed to. Back door on the first floor DOES NOT close, so anyone can come on in! Did not feel safe at all. WILL NEVER STAY HERE AGAIN. I should have paid the 10\20 bucks extra for a La Quinta

Room Tip: Tip: avoid this place. Really!
See more room tips
  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by LinneGQ for Nashville
Ask LinneGQ about Super 8 Airport - Nashville / Music City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8nashvilletn, Webmaster at Super 8 Airport - Nashville / Music City, responded to this review
March 23, 2013
Dear Guest,

Thanks for staying with the Super8 during your last visit.

We also appreciate the effort you have taken to give us review and we take them quite seriously towards improvement.

Our sincere for the inconvenience you had whatsoever.

Appropriate steps have been taken and this will never happen again.

The front office staff has been trained to give our guests the best hospitality and care.

The entire issue related to the cleanliness and other hygiene related problem in the room has been investigated.

Adequate steps have been taken to ensure a quality breakfast always and hanks for appreciating the catering staff member.

We would like you to take note of these and once again stay with us during your visit and experience the difference!

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Super 8 Airport - Nashville / Music City

Also Known As:
Super 8 Airport - Nashville / Music City Hotel Nashville
Super 8 Airport - Nashville / Music City Hotel
Super Eight Nashville
Super 8 Nashville
Nashville Super 8
Nashville Super Eight
Address: 720 Royal Parkway, Nashville, TN 37214
Phone Number:
Region: United States > Tennessee > Nashville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #69 of 144 hotels in Nashville
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Airport Super 8 Nashville/Music City/Opryland is 100% Smoke-free hotel, conveniently located just a mile from Nashville Airport, 5 miles to Grand Ole Opry and 8 miles to downtown Nashville. With entire hotel renovations completed in April 2008, we offer the following Amenities:100% smoke free hotel,Interior Corridors, Complimentary 24 hrs Airport Shuttle (daily), Park and Fly Packages available, Complimentary Breakfast (sausage, biscuits, gravy, eggs, make-yourself waffles, Fresh fruits, cereal), Indoor Pool, Pool side Jacuzzi & Fitness Center,Complimentary Business center & Complimentary Wireless Internet throughout hotel, Group rates available, and Lots of restaurants within a block to satisfy every palate. ... more   less 
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