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“Could be cleaner” 3 of 5 stars
Review of Comfort Inn Downtown

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Comfort Inn Downtown
2.5 of 5 Hotel   |   1501 Demonbreun Street, Nashville, TN 37203   |  
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Ranked #88 of 150 Hotels in Nashville
Tomah, Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Could be cleaner”
3 of 5 stars Reviewed September 2, 2014

So after reading reviews we decided it was worth a try. I was disappointed, rooms needed cleaning, the elevator had a stink to it, staff was helpful and hot breakfast was served, this hotel had pros and cons.

  • Stayed August 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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446 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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English first
minnesota
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 2, 2014

We spent 3 nights in this hotel. The hotel is older and a bit dated. Check-in was smooth and the front desk staff were verfy friendly and helpful. The first room they gave us had a broken headbead and smelled of smoke. They quickly gave us a new room. This smelled of smoke too, but not as bad. We were told the entire location is smoke free, but while we were there saw numerous guests sitting in their doorway, door open, smoking.Of course, the smoke is going into the rooms. The rooms were clean, and that's most important to me. The breakfast was good with good selection of items. The location of this hotel is good if you are wanting to be close to Broadway St.

Room Tip: Overlooking the pool
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  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 29, 2014 via mobile

Well I'm currently staying at this property and it's horrible. Don't even bother trying to save money. The room has a weird smell to it (mixture of old cigarettes and rotten eggs) and the door has a crack so large it feels like a beetle or cockroach will come crawling in at any second. The walls are paper thin - one neighbor had a screaming baby. I reserved a king room and got two queens which had lint all over the sheets. The bed really wasn't that comfortable. I just wouldn't recommend this to anyone ever ever. Not even my worse enemy. It's also difficult to walk downtown from the hotel. It's about a 3-4 mile walk that at times didn't feel safe. The bathrooms were so gross too and there is a lot of mold in the corners. Thank goodness we are here just for one night. If you're literate and have common sense, do not stay here.

  • Stayed August 2014
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mac K, Manager at Comfort Inn Downtown, responded to this review, August 30, 2014
Dear Guest,

On behalf of entire staff and myself truly apologize for the housekeeping services while you were staying at our hotel.
Recently we have completed a major renovation including upgrading all furniture, lighting, new carpets and many more in all the rooms.
Also we do provide free hot breakfast, free parking & Free Wi-Fi in every room. We are within walking distance to major attractions such as “Country Music Hall Of Fame”, “Ryman Auditorium”, “Honky-Tonks” and many more.
Also we are a completely smoke free property and those who choose to smoke in the room incur a $250 fine.
We do hope you will give us another chance and come back to visit us again soon.

With kind regards,
Mack
Comfort Inn Downtown,
Nashville-TN-37203.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 27, 2014

Pleasant surprise. My husband booked the room and at this rate I was concerned. We were very happy from check in to check out. Upon arrival (several hours before check in time) we were warmly greeted by Paula and Vic. Rate was confirmed and early access was OFFERED! Parking provided during entire stay at no charge.
The room was clean and comfortable and free of the "hotel freshener" smell, just clean!
Well appointed bed with extra pillows soft and firm. Fridge/micro/safe/luggage stand/table and chairs. Coffee in the room.
Quality toiletries in bath. Shower was clean and newer solid surface. Pressure was more than adequate and hot water. Beds were well made, plenty of clean white towels every day of our stay. Housekeeping staff pleasant yet discreet. I don't know when they did all the cleaning. The entire place was clean inside and out.
Breakfast room was always well supplied and clean. Attendant present every time we were there.
Good variety. Hot foods, cold cereals, juices, fresh fruit etc.
Pool sparkled and very inviting. Ample lounge chairs around the pool patio. The clean pool patio. All hallways were clean and free of any debris. Parking lot had attendant picking up debris every morning. Outside trash cans were always empty. No trash smells anywhere.
Hotel close enough to walk downtown, about a mile. Front desk arranged our cab for evening concert at Ryman. Cab trip was about 6.00 plus tip.
Upon departure Vic thanked us for our patronage, invited us to return. There was no point in asking if we were satisfied, front desk verified that during our stay.
So glad my husband liked the car in lobby photo, that's how he selected the hotel. We will be staying here again for sure.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 27, 2014

The Comfort Inn was wonderful. It's central to both east and west sides, never more than a few short minutes away. It's walking distance from the trendy Gulch area. I noticed a lot of bad reviews of place and was surprised (before taking a chance and booking a room myself). I think the bad reviews happened before or during renovation. Renovation is done, and the place looks grand-spanking new. The service is great (along with the included breakfast). I highly recommend this place.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 26, 2014

Really great place to stay, located on Demonbreun St (same street as Music Hall of Fame). Walking distance to Broadway's bars/restaurants & clubs. Friendly & helpful staff, breakfast selection was extensive with grits, eggs, bagels, waffles & good coffee. The pool is great too. Will definitely stay here again.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sugar hill, Nh
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed August 25, 2014

We were in Nashville for 4 nights--a musician friend told us of this hotel--it has 3 levels--all open to the outside--we arrived on a Friday--it is a big weekend young people hotel--the pool area was buzzing--nice seating around the pool and it closes at 9pm.The room was standard Comfort Inn,but had a refrigerator and a microwave--staff very helpful-clean sheets and towels and room cleaned every day while we were out.Good hot breakfast including sausage,eggs biscuits and gravy. Well located just a few blocks south of the Country Music Hall of Fame and one block from Broadway. We would stay there again

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Downtown

Address: 1501 Demonbreun Street, Nashville, TN 37203
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #88 of 150 Hotels in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 145
Official Description (provided by the hotel):
The Comfort Inn(R) hotel is ideally located in the downtown area, providing easy access to all major interstates. This Nashville, TN hotel is less than one mile from the Bridgestone arena, the New Music city Center and the Country Music Hall of Fame and Museum. The campuses of Vanderbilt University, Belmont University and Tennessee State University are only minutes away. Tourists will enjoy shopping a wide variety of specialty stores and visiting local museums. There are several restaurants and cocktail lounges located in the surrounding area, including "Nashville's #1 Dining and Entertainment Destination," the Wildhorse Saloon. ... more   less 
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Also Known As:
Comfort Inn Nashville/Demonbreun Street Hotel Nashville
Nashville Comfort Inn

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