We were in Nashville for the Garth Brooks concert so we wanted to stay close to the Bridgestone Arena. The Renaissance is about a total of 2 block walk (at the most) from Bridgestone Arena and therefore, also the start of the bars and entertainment on Broadway Ave which was SO convienent.
We had a king bed room on the 14th floor and when we walked in it smelled very clean and fresh (as it did every day after the maids cleaned it). The bed was ridiculously comfortable. The view was amazing. Only complaint in the room was that the walls are very, very thin so if you are looking for an early night sleep you may be interrupted.
We ate in the restaurant on the main floor three times - twice for breakfast, once for lunch. The breakfast buffet is amazing value for $15 - such good food. Lunch was okay - however, the menu was small and I am a very picky eater. Service can be a bit slow at breakfast because it is pretty busy but all the wait staff were very kind. There is room service available at EVERY hour of the day, however, we did not get any but this is handy.
John Young at the front counter was great. We wanted a later check out because our flight wasn't until 6:20 pm. My boyfriend asked a lady on Tuesday night and she said we wouldn't be able to. I spoke to John on Wednesday morning and he extended it two hours - no problem. We had John for our check in process as well and he was very friendly, answering questions about the area, letting us know where the arena was, letting us know that he felt safe in the area with his 4 year old.
The "Navigator" area - all people I spoke with were extremely helpful in regards to sightseeing tours (ours didn't pick us up, so they phoned them and had them come right away), shopping mall recommendations and stowing out baggage after we had to check out.
There is also a line up of cabs just up the street from the hotel and the valet parking guys outside will flag one down for you if you need to go somewhere which helps reduce the hassle of getting one yourself.
The pool is small (we didn't use it because we didn't have time). The fitness centre area is pretty good for cardio selection, weights area is standard is smaller.
I am so glad we chose this hotel. Though, the internet (in room; floors 1-3 it is) and breakfast were not free which was a draw back, the hotel made up for it. We walked everywhere downtown around Broadway Ave at all hours and felt safe. There are some homeless people it seems but they did not bug us. Also, on our shuttle back to the Airport we picked up people at the hotels we had thought about staying at and they were much further from Broadway Ave and Bridgestone Arena and the area did not seem as safe.
Cannot wait to come back!!!