I was in town with a friend for the CMA award show. We wound up staying here and because of his Marriott affiliation, we were upgraded to the concierge level. The hotel has 25 floors and is attached to the Convention Center (not to be confused with the Music City Center a few blocks away). Check-in went smoothly. The room, with 2 queen sized beds, was a bit small, but was otherwise well appointed. The room had a safe, mini-fridge, coffeemaker, iron and ironing board all as standard equipment. The only real complaint about all those items is the fridge did not keep things very cold.
On the concierge level, there is a room dedicated to the needs of the guests. In that room, breakfast is available (not made to order, but there is a hot entree, a variety of juices and fruit, as well as bagels and other baked goods. The coffee is made by a machine that grinds the beans and will make a variety of types of coffee. The coffee was hot, but the time needed to make each cup is longer than having pots already available.
There is a dining area on the first floor, as well as another space on the 3rd floor. I did not use either of those. There is a gift shop, which closes before 11, which I also did not visit. There are soda machines on most floors, but no other vending machines. Check out was as easy as check in was.