We chose this hotel because of an event at the attached convention centre. It is a large hotel and very busy. It is the hotel that hosts airline staff, NHL teams and other celebrities, and everything here is priced for people who are using expense accounts. Mandatory 20 percent gratuity PLUS a delivery fee for room service.
The elevators aren't working, so you have to budget an extra ten minutes minimum at peak times. The walls are paper thin, we could hear our neighbor on the phone or watching tv. Hallway noise was worse.
Rooms were fine. Nothing special. Nothing bad. The website makes the hotel look very swanky, but it is just average. The pool is small and cold.
The fitness centre was nice, but too small for the number of guests and quite busy at peak times.
Aveda toiletries. I like that. Bathrooms old. Towels nice and fluffy.
Good, friendly, helpful staff with big smiles and a great attitude. The female concierge doesn't really know Nashville. The valets know the city better and gave us fantastic guidance and directions. Starbucks staff very pleasant and housekeeping were very attentive.
One bit of non- hotel related advice? Make dinner reservations!!! There were hour long waits everywhere good downtown during the hockey games.
I had an expense account this trip, so whatever, but I wouldn't stay here again on my own dime. Just an average stay. The staff here make the hotel.
- Official Description (provided by the hotel):
- The Renaissance Nashville Hotel is a perfect destination for those looking to stay in the heart of downtown Nashville, Tenn. Discover hidden gems within the hotel, including newly renovated rooms, elevators and indoor pool, fitness center, live music at the Bridge Lounge, and local eats at the Commerce Street Grille. Our Navigators can assist with sightseeing plans or point you to Bridgestone Arena and LP Field, both within walking distance. Plan your meeting or event with us, too! Our convenient attached meeting space options including 30,000 feet of newly acquired space. Book a meeting with us and receive personal Marriott Rewards bonuses. ... more less
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- Also Known As:
- Renaissance Nashville
- Nashville Renaissance