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All 144 Nashville hotels

Millennium Maxwell House Nashville: Traveler Reviews

3.5 of 5
2025 MetroCenter Blvd., Nashville, TN 37228-1505
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Millennium Maxwell House Nashville
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Ranked #64 of 144 hotels in Nashville
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747 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Arlington, Virginia
Top Contributor
59 reviews 59 reviews
49 hotel reviews
Reviews in 54 cities Reviews in 54 cities
145 helpful votes 145 helpful votes
“Not Up to Standard”
2 of 5 stars Reviewed December 12, 2012

This is a hotel positioning itself a mid-scale and charging luxury prices but providing budget accommodations and staff.
Check-in staff were rude, chatting amongst themselves during the process and just generally not helpful, nor caring.
The rooms are dated and have minor maintenance issues, such as peeled paint. Also found some stray hairs in the room. Beds are horrible, old and lumpy and the sheets like rags that should have been replaced years ago. Toiletries also not up to standard.
Location is outside Nashville and a car is required to go anywhere decent. I've had good experiences at other Millennium hotels, but this puts a damper on the whole brand, it's just not a good hotel and I won't return nor should you.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask PlateMan about Millennium Maxwell House Nashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Theresa S, Director of Sales at Millennium Maxwell House Nashville, responded to this review
December 13, 2012
We thank you for your feedback - we are looking into the room you stayed in for any repairs that might need to be made. We do have many systems in place to avoid anyone having an uncomfortable stay. We take pride in our team members taking great care of our guests.
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COBOURG
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Good expereinces both time we have stayed!”
4 of 5 stars Reviewed December 11, 2012

We have booked for the past two years through hotel.com and got great rates and a great room.
Very quiet hotel with a lovely lobby . Soemtimes you have to wait a while for a shuttle downtown, but always friendly and drop you off right at the main corner of all the bars and music. We love this hotel and hope to bring our two grown duaghters with us next time to share in the Nashville experience. Very easy to get to off the highway and quick out of town and on your way. Our linens and room have been very clean and of good quality. Complimentary paper at your door in the morning.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask OntarioSunnytimes about Millennium Maxwell House Nashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Theresa S, Director of Sales at Millennium Maxwell House Nashville, responded to this review
December 13, 2012
Thank you for choosing us again. Our team takes great care of our guests and we love the positive feedback. Hurry back.
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New York City
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
“Made Great Memories at Millennium Maxwell”
4 of 5 stars Reviewed December 9, 2012

It was really cool staying at this hotel and the absolute best part was the shuttle service. Not only did the shuttle take you to and from the airport, but they also would take you downtown and other locations within a few miles radius.

The hotel room was comfortable and clean. The decor was up-to-date with a flat panel TV and we had a lovely view of downtown Nashville.

We enjoyed the breakfast buffet each morning and overall the hotel was nicely decorated and clean throughout.Drinks from the bar were yummy and the pool was just right.

The hotel's staff was friendly and accommodating.

We were there for a wedding and the hotel provided a fantastic setting. The food was good - not great - but good.

Lastly, the touch of history on display near the restaurant was nice. In just a few minutes you learned about the Maxwell coffee connection and much more.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ikeybabe about Millennium Maxwell House Nashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Theresa S, Director of Sales at Millennium Maxwell House Nashville, responded to this review
December 13, 2012
Thank you so much for sharing your feedback on your stay. We have great team members and they know how to take great care of our guests. We look forward to you staying with us again in the future.
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Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
“3 seperate issues add up to a terrible stay”
1 of 5 stars Reviewed December 4, 2012

I tried to leave this feedback on the Millennium Hotels site, but their form is so short you can't fit it in. I had three separate issues during our stay Nov. 30-Dec. 2nd.

First, over our two night stay our room was never cleaned. We had one staff member knock pretty early on Dec. 1st and ask to exchange towels, and that was it.

Second, they had a courtesy shuttle advertised and at check-in said it would run every 15 minutes. We waited at least 30 minutes 3 separate times to use the shuttle, and by that point so many people had lined up for it, we ended up taking cabs. This negated the savings we got by going with a hotel not in downtown Nashville. They need to either advertise it as every 30 minutes or increase the number of shuttles during busy times.

Last and most egregiously, they allowed an entire college fraternity to stay in the hotel for the weekend, a majority on our floor. They sure could have used some of their profits from this large group to pay for extra security or staff to get them to be quiet, stop drinking in the common area, hallways, etc. at all hours and blasting noise/music from their rooms at 3-4am. Then I could have slept, clearly a novel idea in a hotel.

I wouldn't touch this hotel with a ten-foot pole. Buyer beware.

Room Tip: Don't stay on any floors where they are allowing tons of college students to party on.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Ben P about Millennium Maxwell House Nashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Theresa S, Director of Sales at Millennium Maxwell House Nashville, responded to this review
December 6, 2012
Thank you so much for choosing our hotel. We also thank you for your feedback. We do have hotel policies in place that protects all our guests should there be a complaint of noise on any guest room floor. We will continue to monitor our second effort log to ensure the policies that are in place are being adhered to.
Our complimentary shuttle is a very popular amenity of the hotel. We do increase the amount of shuttles we use and size when demand warrants. Depending on time of day the wait could be longer than 15 minutes based on traffic, special events or even accidents.
We do hope you choose to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Oakley, California
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“Recommended hotel in Nashville”
5 of 5 stars Reviewed November 30, 2012

Convenient complimentary shuttle service from the airport; friendly and helpful desk staff; comfortable room at affordable price; excellent meals in the hotel restaurant - all making a most satisfactory weekend sojourn.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Biligaana about Millennium Maxwell House Nashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Theresa S, Director of Sales at Millennium Maxwell House Nashville, responded to this review
December 3, 2012
Thank you so much for your feedback! We look forward to you staying with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Millennium Maxwell House Nashville

Also Known As:
Millennium Maxwell House Nashville Hotel Nashville
Millennium Maxwell House Nashville Hotel
Millennium Maxwell Hotel Nashville
Millennium Maxwell Nashville
Address: 2025 MetroCenter Blvd., Nashville, TN 37228-1505
Phone Number:
Region: United States > Tennessee > Nashville
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #64 of 144 hotels in Nashville
Price Range: $$
Hotel Class:3.5 star (3.5*)
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