We stayed for one night while in Nashville for a concert. We arrived early and were pleased to be advised that we could check in ahead of the advertised time. Having read some of the negative comments placed on trip advisor, our expectations for the standard of room were low. We were however delighted with the standard of accommodation. The room itself was large and exceptionally clean, the bed was large and comfortable. The bathroom, although a little tired, was more than adequate. The view if downtown Nashville was fantastic. The fact that the hotel is 3 miles out of downtown was a positive for us. Easy access to and from the freeway, plenty of free parking and the hotel has a convenient shuttle service to broadway. If I'm in Nashville again in the future, we will definitely stay here again.

This hotel was nice and had all the essentials. The beds were okay, the pillows were a bit flat but okay, and the rooms were clean and the rates weren't bad. The lobby area was quite nice. I was happy with the restaurant/bar area that had TV's, decent appetizers, and a decent selection of beer. I also appreciated the complementary shuttle to downtown! The front desk and drivers were all very nice and helpful. I would have liked fluffier pillows, a more comfortable bed, and curtains that closed all the way to block light in the morning. But all in all this was a good choice.

We went to the Bears and Titans game on Nov 4, 2012, so we knew that hotels would be booked and prices would be higher. My friends and I got the hotel on Hotwire. It was close to the stadium (provided shuttles all day). However, the rooms were not in great shape. One of the regular channels on our TV to watch Sunday night football was unclear, you could see rust in our bathroom, and the beds weren't particurlary comfortable (didn't even use fitted sheets). But I guess the biggest complaint had to be the pillows. Folks - bring your own!! They have huge pillows that will kill your neck....couldn't get comfortable for 2 nights. Restless sleep...oh and the vending machines on every floor only had cokes.

I travel to Nashville 3 or 4 times a year for business and usually stay at the Sheraton downtown. It was booked (as was all of downtown due to CMA awards) so I booked the Millennium Maxwell. I was a little concerned after reading several negative reviews on this site but was pleasantly surprised when I checked in. The lobby was nice, the person checking me in was extremely friendly (although she made a few mistakes as you will see) and my room was very nice. I did have a club room, room 902 to be specific. It had a beautiful view of downtown. I was even thinking I might start staying at this hotel from now on. The Sheraton charges an exorbantant fee for wi-fi and $20 a day for parking. At the club level you get free wi-fi (although the check in person did not tell me how to access it but I wasn't working that night so for this stay it didn't matter), breakfast and parking is free with shuttle service. So I started to think this might be a good deal! At least I was until the next morning. First I went down to breakfast. The restuarant asked me for my white card. I went back up to my room to get the only card I had been given which was trying to get you to 'like' the hotel on Facebook. No, that wasn't the card for breakfast. The check in person had not given me one. So after calling the front desk (and a totla delay of maybe 10 minutes) I got my breakfast (which was quite good by the way!). Now running slightly later than I would have liked I got my suitcases and went to the front desk to check out and get my receipt. No receipt. I was told they had no way to print a receipt, that since I booked through Expedia, the email from Expedia was my receipt. I have booked many hotels through Expedia and never had a problem getting a receipt. I really needed it that day to turn in with my expense report and now had no way to print it out. So my expense report was delayed. Then I asked for a shuttle to downtwon and told the front desk clerk I need to run to my car. As I was walking out the shuttle driver was there and asked if I was going downtown. Yes, I'll be right back, just let me run to my car. No problem - I'll wait! he said. When I got back - not shuttle! He had left! I went to the front desk, she tried to call him to come back but he never answered. After waiting a few minutes I realized I would have to drive myself. By the time I drove downtown, found parking (at a cost of $25 by the way) and walked to few blocks to my meeting I was late. 15 people waiting for me. It was unprofessional and extremely embarassing. I would never stay at this hotel again.