We had made a reservation while traveling and I asked them to please text me the directions to the Red Roof Airport. The directions sent took us to the Red Roof Inn Fairgrounds in Nashville. We had driven over 700 miles that day and were totally beat. The desk clerk, Steven was most helpful. He made some calls and got our non refundable reservation at the Red Roof Airport cancelled and he than gave us a fantastic room at a lower rate. He was most helpful and extreamel determined that we not have to leave and drive to the airport location. He made it happen and he became our hero that night. Hats off to Steven and he is a wonderful representative for Red Roof INN.
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