Our first bad experience was a few hours after checking into our room, the door would not lock, requiring us to switch rooms. Our second day there, we were away all day to return to the hotel at 7:00pm, unable to get into our room. When inquiring about having our key cards swiped again, we were informed that our room was changed (WITHOUT OUR KNOWLEDGE), the hotel took it upon themselves to enter our room and remove all our personal items to a different room. Never Again will I stay or recommend this hotel to anyone. I phoned the 800 # to see if this was even legal, IT IS!!!, but was also informed that it is a very bad practice for management. Also, it had that rooms were newly renovated, NOT, holes in ceiling, light fixtures on ceiling with holes around and stuff falling out of.
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