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“Great bang for your buck” 5 of 5 stars
Review of BEST WESTERN PLUS Music Row

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BEST WESTERN PLUS Music Row
2.5 of 5 Hotel   |   1407 Division Street, Nashville, TN 37203-4015   |  
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Ranked #38 of 149 Hotels in Nashville
Charlotte, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Great bang for your buck”
5 of 5 stars Reviewed October 8, 2013

Its a older hotel but very well maintained. Cool courtyard pool area with surrounding rooms makes it very private. Great location very central for people visiting different parts of the city with easy access. and extremely friendly staff

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review, October 10, 2013
Dear Carl L, Thank you very much for choosing to stay with us on your recent visit. We agree with you when you mentioned about the age. YES, we are an older building with a bunch of new additions. Our Maintenance staff take the utmost care in making sure that everything is in order and we have no guest complaints.

We are very centrally located to both the downtown Bar Scene as well as the Mid Town, University locale. We are very grateful for our Nashville Metro to have provided us with a local transit routes that connects us with the rest of the city. This bus runs two blocks from our hotel. Apart from this, we have the best concierge staff who make sure all our guests touristy needs are well taken care of from the hailing of cabs, to mailing of packages, from the tour packages the Opry Shows - We do it all.

Thank you very much for your patronage and are looking forward to seeing you here with us in the future.

Thanks,
Nathan
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718 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Reston, United States
1 review
5 of 5 stars Reviewed October 7, 2013

We loved staying at the Best Western Plus for our Nashville/Bachelorette weekend! The staff were all so friendly and helpful! The beds were absolutely amazing as well. We were able to enjoy the pool for two days which added to our stay! We would definitely return to this hotel in any future Nashville trips!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review, October 10, 2013
Dear Nichole B, on behalf of the complete team at the Best Western Hotel, I thank you very much for your kind words about your stay and your experience. We are very glad to hear and know that you enjoyed your stay and had a great time, celebrating in Music City.

Like I have already mentioned in my previous responses, we have a wonderful team who go the extra mile to make sure that all our guests feel at home, while they are away from their homes. This gives us a sense of satisfaction that we are doing our jobs right.

You have helped us to congratulate one another and also promise our future guests that they will have a wonderful stay with us.

Thank you very much,
Nathan
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Milwaukee, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2013

This hotel was so much better than I was expecting! The inside was super nice and the rooms were so big! The rooms were really clean and modern, definitely not like other Best Westerns I have stayed at! It is about a 15-20 minute walk to downtown Nashville, but totally worth it in the money you would save on the hotel prices. There are actually a ton of bars and restaurants within closer walking distance as well. I would definitely stay here again and would recommend it to anyone!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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bwmusicrow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review, October 10, 2013
Dear Ead0822, we are greatly pleased with the wonderful review you posted about our hotel. Thank you very much for choosing to stay with u on your recent trip.

We are an older hotel, but we still are much better than the newer hotels on a number of aspects. We have spacious rooms equipped with the most comfortable beds in America - Tempur-pedic mattresses. We are located in the quieter part of town and also have our share of bars and restaurants in the most famous MUSIC ROW District.

Nestled between the well established 1750 recording studios, we are the best hotel in the city to provide the best overall product.

We thank you for choosing to stay with us and look forward to seeing you stay with us in the future.

Thank You,
Nathan
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Atlanta
Top Contributor
89 reviews 89 reviews
51 hotel reviews
Reviews in 43 cities Reviews in 43 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed October 4, 2013

Stayed here on business for 3 nights. The outside and lobby do not exactly wow you but the rooms a clean nice sizes with 40" LCD TVs, fridge, micro, fast WiFi, and an awesome Temper-Pedic mattress. The bathrooms are on the small side but usable and the room décor although not to my taste seemed fairly new and in good shape. Breakfast is OK but nothing to get excited over. You are in safe area and can walk a short distance to a few restaurants but within a mile is a huge assortment of eateries.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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bwmusicrow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review, October 9, 2013
Dear rwsdsc1, thank you very much for a wonderful review about our property. We are called the BEST Western, for a reason. We have the best mattresses in the whole country - Tempu-pedic. All out rooms are well equipped with amenities that all the other Branded hotels around the city charge a "nominal" fee for. We include free parking and a sumptuous hot breakfast for all our guests no matter how long they stay with us.

We have listened to all our previous guests regarding the decor and the colors and have started working on a few rooms already. Our regular visitors are proof for this change. We do value the VOICE OF OUR CUSTOMER, seriously, thus helping us to improvise and provide a better product at the end of the day.

Thank You,
Nathan
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Chattanooga, TN
Top Contributor
105 reviews 105 reviews
49 hotel reviews
Reviews in 50 cities Reviews in 50 cities
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed October 2, 2013

Pros: Great location if visiting Music Row; good restaurants within short walking distance; extremely attentive and accomodating staff; very clean

Cons (depend on your taste and the purpose of your visit): Room decor rather garish; HVAC inteferes with working comfortably at the desk; bathroom fan very loud; brick-like pillows

This is a revovated 60-year-old property, so some of the limitations I experienced were due to that. The bathroom fan, for example, was wall-mounted, so extremely loud. The desk was right next to the window (nice) and its HVAC unit (not nice). I had to turn off the unit in order to work at the desk as it blew right at my head. A deflector would help. I'm not sure another furniture arrangement would be possible.

The room decor is gold and brown. Lots of gold, including the walls. Not my taste, but could be fine for others. Pillows (six of them!) were high and as hard as bricks. Some folks like that. If you don't, ask for something else. I was too tired by the time I got into bed to pick up the phone.

I do think the staff would do anything they could to accomodate their guests. In my case they were notably flexible and attentive. I had asked if I could find a quiet place off the lobby to do a conference call before check-in time. They offered the breakfast room, and then did even better: They checked me in well before check-in time--about 10:30 AM! Then they phoned to see if everything was satisfactory. (I hadn't yet noticed the pillows, but I suspect they would have brought me whatever I requested.)

Breakfast was standard pre-packaged Best Western, southern edition. (I know I shouldn't, but I really do love the BW's soggy bicuits, carb-laced gravy, and sausage patties in grease. Fruit and yougurt are available if you don't.) Breakfast room was huge (a former bar and restaurant) and blessedly quiet. TVs were on, but not loud.

One little idiosyncracy I have could have intefered with my stay: I tend to judge the quality of accomodations by the attention given to lamp shades. Theirs were askew and the seam was facing out. The frig was also cockeyed--not square to the wall. OK, I'm OCD. But noticing these things, I immediately suspected the room might not be clean. I checked, and am happy to report that I was wrong. Bed and bath were clean and tidy. (Still, I wish they'd straighten the lamp shades.)

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review, October 9, 2013
Dea Mbj2, thank you very much for the elaborate reviews about our hotel. We are an older building with a young heart. We try and get our rooms renovated as and when possible. We, at the Best Western, work towards keeping our guests happy.

Thank you very much for all the intricate details that you provided us with, about our rooms and the breakfast. We will work on all of these and make sure that your next visit to our hotel would be far better than this one.

Thank you once again for helping us with raising the bar for the subsequent guests, visiting town.

Thank you,
Nathan
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huntington, United States
1 review
5 of 5 stars Reviewed October 2, 2013

Overall we were very happy with our stay in Nashville, the hotel was very nice, clean, and staff were helpful and friendly. Only thing we were not really happy about was the distance from downtown. Cab rides were 10 dollars each way. And the walk to downtown was at least 1 mile. Staff were helpful in calling cabs for downtown visits. Great place to stay. Would recommend to friends.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Guest Relations Manager at BEST WESTERN PLUS Music Row, responded to this review, October 9, 2013
Dear Debrah T, Thank you very much for choosing to stay with us on your recent visit to Nashville. our Staff, beginning from the front desk to the housekeeping and maintenance are all very friendly. We make sure that our guests enjoy their stay here at our property.

We are not too far from the downtown district. Just a 25 min walk into the music mile is the best way to start your trip to Music City Bars and the venues. We sure thank you for your patronage and looking forward to add your friends to our family soon.

Thank you,
Nathan
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A TripAdvisor Member
5 of 5 stars Reviewed October 1, 2013

We only stayed on night, but all reviews were accurate. The bed was very comfortable, room clean. Withing walking distance to the 'District'. The breakfast provided eggs, sausage gravy and everything else you might want. The food was good. Overall a good experience.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, General Manager at BEST WESTERN PLUS Music Row, responded to this review, October 9, 2013
Dear Member, thank you very much for writing a review about our property. We are very happy to hear that you enjoyed the stay with us. We make sure that we exceed all our guests' expectations providing you the best product.

Thank you and hope to see you soon,
Rakesh
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Additional Information about BEST WESTERN PLUS Music Row

Address: 1407 Division Street, Nashville, TN 37203-4015
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Business Hotel in Nashville
#29 Family Hotel in Nashville
#32 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Music Row 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Music Row, your window to the world of excellent customer service, quiet environment, spacious upgraded rooms and proximity to the heart of the music capital of the world, Nashville. We are less than a mile away from historic downtown where music lives all day and night. Experience the charm and pleasure of this riverfront district with the LP Field (home of the Titans) as the backdrop. Various attractions in the vicinity include the Bridgestone Arena (home of the Predators) and the world famous Country Music Hall of Fame. At the BEST WESTERN PLUS Music Row, we strive to offer you a memorable stay. This complimented with a sumptuous hot breakfast to start your day will make you want to stay longer with us. We are a pet-friendly hotel, so you won’t have to worry about leaving your extended family behind while traveling to Nashville. ... more   less 
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Also Known As:
Best Western Music Row Hotel Nashville
Best Western Hotel Nashville
Best Western Downtown Music Row Nashville
Best Western Nashville
Best Western Music Row Nashville
Nashville Best Western

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