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“Average for the price” 3 of 5 stars
Review of BEST WESTERN PLUS Music Row

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BEST WESTERN PLUS Music Row
2.5 of 5 Hotel   |   1407 Division Street, Nashville, TN 37203-4015   |  
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Ranked #36 of 151 Hotels in Nashville
Smithville, Missouri
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Average for the price”
3 of 5 stars Reviewed June 20, 2013

We stayed one night while we were passing through Nashville. The hotel and our room was clean. My only complaint would be that when I ran in to ask about the price I was quoted something different than what my husband was asked to pay when he went in to actually book the room. The amount I was given was cheaper than what he was told...when he told the guy you just quoted my wife a different amt - he honored that price. My question is why would there be 2 different quotes in the first place? Not good business! Otherwise, it was fine for what we wanted - a little higher than what I feel like it was worth.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, General Manager at BEST WESTERN PLUS Music Row, responded to this review, June 21, 2013
Dear Dormanr, thank you very much for choosing to stay with us while on your road trip. We like to get feed back about our hotel, the operations and delivery. This actually helps us to work on all our flaws and raise the bar in providing the best service to all our guests.

On the behalf of the front desk, i do apologize for the mismatch in the price quotes and the charges. This happens most of the time, when we have a very less supply of rooms available and higher demand. We recommend that when ever you call for a price, please make sure that you book it right away. Else, reservations do keep coming in online and the price varies based on availability.

I do understand your inconvenience and would gladly accept your feedback and make sure that this error does not happen in the future.

Thank you very much for your patronage.
Nathan
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766 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
San Diego, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 12, 2013

My wife and I stayed for three days and had a wonderful time. The staff was very helpful, the breakfast was dandy and the location was perfect. Driving hither and yon was simple and with the hotel being just off the freeway, we got from here to there and everywhere in a snap. Great stay.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, General Manager at BEST WESTERN PLUS Music Row, responded to this review, June 13, 2013
Dear Vincent, thank you very much for choosing to stay with us on your recent visit. We are very close and centrally located to the music district. We do look forward to seeing you stay with us soon.

Thank you,
Rakesh
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Billericay, United Kingdom
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 1, 2013

Stayed 2 nights here on our trip to US recently. Very impressed, very pleasant rooms, well equipped and spotless. Staff very helpful and polite. Bonus of a complimentary breakfast that included fruit, waffles, eggs, and plenty of it. Hotel quite well located to get into the downtown area, about a 20 minute walk, although there is a free bus about a 5 minute walk away but wasn't easy to follow the timetable. Concierge organised trips and taxis when requir3ed

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, General Manager at BEST WESTERN PLUS Music Row, responded to this review, June 7, 2013
Dear Dma64_12, thank you very much for a very positive feedback. We really appreciate your business. We are located very centrally to the music entertainment district. We will agree with all the information and have made it possible for us to raise the bar for our future guests.

I hope your information and our services make our future guests' stay memorable and a pleasure filled one.

Thank you very much,
Nathan
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florida
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 30, 2013

We stayed for 2 days in the Best Western Row. We picked it for it's location to downtown. It was within walking distance to downtown and all the restaurants and sights, but you have to be a walker to do it. Its a good hike. We found the hotel to be fine. Clean and new. Breakfast was good, the usual waffles, eggs, sausage, biscuits and gravy, breads, muffins, bagels, cereals, coffee, tea and juice. Everybody we came in contact with was nice. Bedding was comfortable, not much more to ask for. We walked into town the first afternoon. All the restaurants had live music coming from them. A very lively place. The second day we decided to take an all day tour. We were able to cover more ground that way and the price really wasn't much more, if at all, of the individual admissions had we gone to the various places on our own. We saw the Ryman Auditorium, Country Music Hall of Fame, a driving tour of downtown, and then we were dropped off for lunch (at Shoneys) on our own, before being picked up and taken to the Grand Ole Opry and Opryland Gaylord Hotel. It was a great tour and we saw a lot of Nashville.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, General Manager at BEST WESTERN PLUS Music Row, responded to this review, June 5, 2013
Dear mhirschberg1. thank you very much for choosing to stay with the Best Western Music Row on your recent trip. We thank you so much for your business. You have summed it all up for us and our future guests about what all is possible in Nashville. We are very close to all the entertainment in the area. All our staff are very well trained to get our guests taken care of and make sure their stay with us, is memorable and pleasant.

Thank you, once again for being an ambassador and we are looking forward to seeing you spend your vacation with us in the future.

Thank You,
Rakesh
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Chilton, Wi
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 28, 2013

The room was not to large, but 4 of us managed. The breakfast was a full breakfast, very good. Close to downtown but because i could not walk a mile, had to take a cab.
The staff was friendly and helpful.

Stayed May 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, General Manager at BEST WESTERN PLUS Music Row, responded to this review, June 5, 2013
Dear Babbab37, thank you for choosing Best Western Music Row for your recent stay. We apologize for the inconvenience caused during your stay. All our rooms are of the same size and we equip them with either a King Size Bed or Two Queen Size beds. We also have options of roll away beds for the extra guests.

Please feel free to come back and see us and we will try and accommodate you with more comfort.

Thank you,
Rakesh
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Streamwood, Illinois
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 27, 2013

This hotel is about a mile from downtown. Great location if you don't mind a bit of walking. My husband and I walked during the day but took a cab at night. The neighborhood doesn't seem dangerous, but you never know! The hotel is older but the have tried to update the rooms as much as possible. Our room had a flat screen tv, fridge, and microwave. The breakfast in the morning is decent. We would stay here again.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, General Manager at BEST WESTERN PLUS Music Row, responded to this review, June 5, 2013
Dear Lindsey, thank you for taking your time and reviewing about our hotel. Thank you once again for choosing to stay with us. I agree with your opinion about the proximity to the music scene. We are in the quieter and a cleaner part of town with excellent hand-picked bars and clubs located close to our property. We are a 15 - 20 min walk into downtown or a 5 min cab ride.

Thank you once again for the feedback and we look forward to improve our services and better your stay the next time you visit us.

Thank you,
Rakesh
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Additional Information about BEST WESTERN PLUS Music Row

Address: 1407 Division Street, Nashville, TN 37203-4015
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Business Hotel in Nashville
#26 Family Hotel in Nashville
#31 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Music Row 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Music Row, your window to the world of excellent customer service, quiet environment, spacious upgraded rooms and proximity to the heart of the music capital of the world, Nashville. We are less than a mile away from historic downtown where music lives all day and night. Experience the charm and pleasure of this riverfront district with the LP Field (home of the Titans) as the backdrop. Various attractions in the vicinity include the Bridgestone Arena (home of the Predators) and the world famous Country Music Hall of Fame. At the BEST WESTERN PLUS Music Row, we strive to offer you a memorable stay. This complimented with a sumptuous hot breakfast to start your day will make you want to stay longer with us. We are a pet-friendly hotel, so you won’t have to worry about leaving your extended family behind while traveling to Nashville. ... more   less 
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Also Known As:
Best Western Music Row Hotel Nashville
Best Western Hotel Nashville
Best Western Downtown Music Row Nashville
Best Western Nashville
Best Western Music Row Nashville
Nashville Best Western

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