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“Good rooms, reasonably central” 4 of 5 stars
Review of BEST WESTERN PLUS Music Row

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BEST WESTERN PLUS Music Row
2.5 of 5 Hotel   |   1407 Division Street, Nashville, TN 37203-4015   |  
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Ranked #38 of 149 Hotels in Nashville
Tamworth, Australia
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Good rooms, reasonably central”
4 of 5 stars Reviewed February 15, 2013

This hotel is not in the heart of the city, but a reasonably close walk from it. The rooms are good, beds comfortable and the showers have plenty of water pressure. I didn't hear any traffic noise. There is a breakfast downstairs which has a range of food available, from toast and waffles to cereals and yoghurts. It's good value for money.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Manager at BEST WESTERN PLUS Music Row, responded to this review, February 18, 2013
Dear Janie, Thank you very much for your feed back about our hotel. We are the only hotel who offer the most comfortable beds in America - Tempur-pedics. All our rooms are very well equipped with Microwaves and refrigerators with 40 inch LCD TVs that provide HBO. We take pride in the choice of breakfast items for our privileged guests.

I take this opportunity to thank your support. We are looking forward to serving you again in the future.

Thank You,
Nathan
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716 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Greenwich, Connecticut
Top Contributor
63 reviews 63 reviews
34 hotel reviews
Reviews in 40 cities Reviews in 40 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 15, 2013

It is an older building but the price is right, making it one of the few $100 hotels near the center of town. The newer Home2Suites and the like are nicer (and much pricier), but this BW really tries hard. I liked the small but well-stocked fitness center, the breakfast, the wifi and the service, which were all above average. The room, particularly the shower, was dated but clean and comfortable, including the bed. I walked to the office and to good restaurants and bars.

Room Tip: the rooms on the 5th floor have bathroom fans that do not switch off. I was told this by reception w...
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Manager at BEST WESTERN PLUS Music Row, responded to this review, February 18, 2013
Dear James, Thank you very much for choosing to stay with us in the Downtown Area. We strive very hard to satisfy all our guest requirements. We are the cheapest of all the Metro area hotels with all the premium amenities like tempur-pedic mattresses, a well stocked healthy breakfast bar with fresh fruits and low calorie yogurts.

We are also very close to the heart of downtown either by foot or a convenient cab ride.

On behalf of the Management, I take this opportunity to thank you for your patronage.

thank you,
Nathan
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 15, 2013

Very nice hotel, great staff and a very helpful manager, wonderful room. The breakfast was ok, didn't try anything else in the restaurant..not sure there is any. Not needed though, a lot of good places in walking distance.. We spent six days here, and we will be back.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Manager at BEST WESTERN PLUS Music Row, responded to this review, February 18, 2013
Dear Mickebas, thank you very much for your feedback about our property. It was our pleasure to have you choose to stay with us. We have a nice variety of healthy breakfast options. We also have more options of restaurants within walking distance from our hotel.

Thank you once again for your choice and we are looking forward to serving you in the furture.

Thank You,
Nathan
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Boyertown, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2013

We are never disappointed with a Best Western. Always very clean and staff is always very friendly. This location is no exception! Our room was very clean and they had Temperpedic beds that were very comfortable.The continental breakfast was very good with a good variety of food to choose from. Staff was friendly and very helpful!

Room Tip: Very nice for the money and very comfortable beds!
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, General Manager at BEST WESTERN PLUS Music Row, responded to this review, February 12, 2013
Dear BStaufer, Thank you very much for choosing our Best Western Property. We are proud to be the only hotel in the city to have Tempur-pedic mattresses. We have a wide range of hot breakfast options. And last but not the least, we are located in a very quiet area and are a quick cab ride to the heart of Music City.

Once Again, thank you for choosing to stay with us and we are looking forward to doing more business with you in the future.

Thank You,
Nathan
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Salt Lake City, Utah
Top Contributor
102 reviews 102 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 29, 2013

I will preface this review and say that I have stayed at this property about every year for the last decade, and will continue to do so when I go to Nashville. I am going to list simple pros and cons of this site. I will point out that this property uses Temperpedic beds, which are amazing. They have done several remodels over the years, or maybe they are always doing work, but regardless, things change each year. I will say I hate the paint colors, and several do not match the hall, or lobby etc.. I really think they need to start over and get a designer in there. They have also painted so much that it is looking tacky, but at the end of the day something is probably better than nothing.

Pro's
-Friendly Staff
-Clean Rooms
-Good priced
-Nice welcome bag for BW Rewards members.
-Washer and Dryer on site for longer stays

Con's
-They have gone back to old style bed spreads and blankets....gross
-Decor doesnt match and walls have been painted so much its tacky
-Parking can be tough on weekends when it appears people park there for a local club.
-Housekeepers fold the hand towels and tissues into pointless things...Give it up please!

Overall a nice stay for the price! I just wished their remodels gave it a newer feel. It still feels old albeit just being repainted. I do have one other quirky complaint for the management, stop trying to fold the tissues and towels into things, just hang on the rack and be done. Each service the handtowls were folded to look nice, but it was a pain. The housekeepers also tried to make the tissues look decorative, but it too was a mess. On the rooms, I cant say enough about the Temperpedic beds..AMAZING! I would stay here again without a doubt. It is also a short cab ride away from the downtown honky tonks!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Manager at BEST WESTERN PLUS Music Row, responded to this review, January 30, 2013
Dear Asphaltman, Thank you for your continued patronage. We do welcome your thoughts about the changes made to the property. We are an older property, so we are trying to maintain the old world charm and at the same time, make it look at par with newer properties, in the neighborhood.

Even though our decor and paint jobs have gone old school, we strive on raising the bar with our customer service, be it at the front desk/concierge level or the housekeeping. We really appreciate you choosing us over the past 10 years. And we continue looking forward to serving you in the best possible manner.

Thank you,
Nathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Music Row

Address: 1407 Division Street, Nashville, TN 37203-4015
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Business Hotel in Nashville
#29 Family Hotel in Nashville
#32 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Music Row 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Music Row, your window to the world of excellent customer service, quiet environment, spacious upgraded rooms and proximity to the heart of the music capital of the world, Nashville. We are less than a mile away from historic downtown where music lives all day and night. Experience the charm and pleasure of this riverfront district with the LP Field (home of the Titans) as the backdrop. Various attractions in the vicinity include the Bridgestone Arena (home of the Predators) and the world famous Country Music Hall of Fame. At the BEST WESTERN PLUS Music Row, we strive to offer you a memorable stay. This complimented with a sumptuous hot breakfast to start your day will make you want to stay longer with us. We are a pet-friendly hotel, so you won’t have to worry about leaving your extended family behind while traveling to Nashville. ... more   less 
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Also Known As:
Best Western Music Row Hotel Nashville
Best Western Hotel Nashville
Best Western Downtown Music Row Nashville
Best Western Nashville
Best Western Music Row Nashville
Nashville Best Western

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