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“Very good!” 5 of 5 stars
Review of BEST WESTERN PLUS Music Row

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BEST WESTERN PLUS Music Row
2.5 of 5 Hotel   |   1407 Division Street, Nashville, TN 37203-4015   |  
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Ranked #53 of 150 hotels in Nashville
São Paulo
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Very good!”
5 of 5 stars Reviewed November 19, 2012

Excelente service and rooms! I would return without doubt... The employees are very helpful too. I loved Nashville, the stores, the people. All is very special for who likes country music and history.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, General Manager at BEST WESTERN PLUS Music Row, responded to this review, December 17, 2012
Dear Georgia, thank you very much for your review of the property. We are a customer centric business. We prefer to listen ato our guests and improve on our flaws. This helps us provide you great service and a better product.

Thank you once again,
Nathan
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2012 via mobile

This hotel is in a great location, in relation to downtown Nashville and the downtown points-of-interest. You can walk from here, or it's a simple 5 minute cab ride. The hotel was well appointed and rooms quite large. The room was clean and fresh. There were some minor renovations being conducted on the elevators, but there was always one working and maintenance staff were very apologetic about the process. From what we could tell, the renovations will be a nice improvement. The included breakfast was the best breakfast of all the included breakfasts of my trip. Staff were very pleasant and helpful. I would definately stay here again.

Stayed October 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, General Manager at BEST WESTERN PLUS Music Row, responded to this review, December 17, 2012
Dear Matt, thank you so much for reviewing about our property. We are under constant renovation in our hotel. We are trying to improve and exceed the expecations of our guests. We are hoping to provide you with a better place and a better service than your previous visit, on your next trip.

Thanks,
Nathan
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Ft.Branch
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 14, 2012

This hotel is in a great location. It is only minutes from the gulch,and less than a $10 cab ride to broadway. There is a great Irish pub just a block away with great food and drinks. The hotel staff was very helpful and friendly. Unlike others,we had no problem with our key cards working. The room was clean and the beds comfortable. The only problem we had was that it took about 15minutes for the toilet to refill after flushing. We would stay here again.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, General Manager at BEST WESTERN PLUS Music Row, responded to this review, December 17, 2012
Hello Angieft-branch, Thank you so much for choosing to stay with us this fall. We do take pride in the location as well. We are very close and accessible to all the major attractions as well as all the events that happen in the Nahsville Downtown Entertainment District. We did have issues with room keys but not anymore.

Thank you once again for giving us the opportunity to serve you and looking forward to seeing you stay with us in the future.

Thanks,
Nathan
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Pittsburgh, Pennsylvania
Top Contributor
74 reviews 74 reviews
21 hotel reviews
Reviews in 39 cities Reviews in 39 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 9, 2012

Our room was very nice. The decor was up to date and the memory foam bed was comfortable. The people at the desk were all very, very friendly and helpful. You can tell that the owners takes pride in giving us a good place to stay.We enjoyed our stay and would definetely recommend going here for your stay in Nashville. It is on the edge of Music Row- we walked all around and saw many recording studios and the walked to the Upper Room chapel (great place) We then drove just a few miles to the downtown area. Be careful with parking- we drove into a lot and was approached by a man that charged us $20.00 later found out that same lot has hourly charges that are not that expensive. Also when we were leaving we asked the girls that just parked how much they paid the man and they said $15.00. Otherwise- Nashville is a great place to visit and this hotel is a fantastic place to stay.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, General Manager at BEST WESTERN PLUS Music Row, responded to this review, December 17, 2012
Dear Lynn, Thank you so much for choosing our property. We believe in constant renovation to keep all our guests happy. We are on the quieter side of town and do not charge for parking. Parking in the downtown areas vary based on their distance to the downtown broadway. The best options to travel to downtown from our hotel are to take a $10 cab ride or the free Metro shuttle.

We really appreciate your thought to choose our hotel on your next visit.

Thank You,
Nathan
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Gilbert, Arizona
Top Contributor
68 reviews 68 reviews
18 hotel reviews
Reviews in 37 cities Reviews in 37 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 6, 2012

The hotel is a good option for the price. Upon check-in, we were given a nice gift bag since we are Best Western Rewards members. We took advantage of the short walk to the Gulch to take the free shuttle bus to Broadway and enjoyed an evening of music at Tootsies. The breakfast included eggs, sausage, biscuits and gravy in addition to cold options. The beds are comfy and service was friendly. However, if the rate were any higher, it would be too much considering location and average condition of the hotel. It does appear that the owners are upgrading the hotel. If we return to Nashville, we will probably stay here again!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, General Manager at BEST WESTERN PLUS Music Row, responded to this review, December 17, 2012
Dear Shoernaven, thank you so much for choosing our Best Western Hotel for you recent stay. It is with great gratitude that I respond to your review. We offer the best prices and value for the price in the city. We are the closest hotel to the upcoming Gulch area and the Medical university.

Thank you in advance for choosing to stay with us in the future.

Thanks,
Nathan
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Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 6, 2012

Unlike many others, we didn't have any major problems at the hotel. As reported by others, my husband had trouble getting in our room with his key card but I never did. His worked each night but not again in the AM when he came up from early coffee. After being gone from about 10AM until 5PM on our second day our room was not made up yet but the maids were on our floor working. They promptly brought fresh towels, made the bed, and offered to clean but we declined They are perhaps a little understaffed. Our check-in Friday afternoon was quick. There was a new employee training on the desk but it didn't slow us down. Also at the desk were Latha and a man without a name tag. I asked if he was Rocky; he was; I told him he was doing a much better job than reported on Trip Advisor reviews I had read. The location of this hotel was good for our needs - some great bars in the Music Row area that are frequented more by locals than tourists (except perhaps this weekend because the Bears were playing in town and everywhere was packed) and the Gulch (more newer bars and restaurants) are a short walk away. For about $6 you can get a cab downtown (there are lots circling the area) but we walked (its only 10 blocks or so). We didn't try the free bus you can catch nearby to take you downtown but others were using it. The breakfast was very good. The breakfast room was previously a bar/lounge so there were plenty of tables, unlike many hotels we have stayed at. Room prices everywhere in town were higher than our last visit probably because the CMA Awards were on Thursday night but I think the price was a good value.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, General Manager at BEST WESTERN PLUS Music Row, responded to this review, November 28, 2012
Dear Rae, Thank you so much for your review of our property. We really appreciate your patronage towards us. And we are looking forward to serve you in the future.

thanks,
Rakesh
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Chattanooga
1 review
4 of 5 stars Reviewed November 6, 2012

My husband and I came to Nashville and stayed here for a Titans football game. The hotel is in a good location and we walked to LP Field in about 40 minutes. There are several restaurants within walking distance, two of which we tried (Mirko and Dan McGuinness) and both were good.

The hotel staff was wonderful. They were all very pleasant and helpful. When my husband and I were checking in, there was a group of approximately 7 people in front of us who were quite unpleasant and demanding. The clerk handled the situation with charm and ease and kept a smile on his face the entire time. I commend him for that!

The continental breakfast was very good. They had everything one could possibly want for breakfast (toast, bagels, english muffins, biscuits, sausage, gravy, scrambled eggs, cereal, waffles, coffee, orange juice, apple juice, milk, yogurt, and fresh fruit).

Our room was very clean and very comfortable. The TempurPedic bed was amazing and we slept very well. The towels and linens were nice.

The Best Western Music Row is definitely my go-to Nashville hotel. Everything was wonderful. I have NO complaints.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, General Manager at BEST WESTERN PLUS Music Row, responded to this review, December 17, 2012
Dear Tiffaneye, Thank you very much for your review. I appreciate your time. We try our best in satisfying all our customers' expectations. We are proud to say that we are the only Hotel that has Tempur-pedic mattresses.

Once Again, thank you for choosing to stay with us. We will work on exceeding your expectations.

Thanks,
Nathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Music Row

Address: 1407 Division Street, Nashville, TN 37203-4015
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Family Hotel in Nashville
#37 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Music Row 2.5*
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Music Row, your window to the world of excellent customer service, quiet environment, spacious upgraded rooms and proximity to the heart of the music capital of the world, Nashville. We are less than a mile away from historic downtown where music lives all day and night. Experience the charm and pleasure of this riverfront district with the LP Field (home of the Titans) as the backdrop. Various attractions in the vicinity include the Bridgestone Arena (home of the Predators) and the world famous Country Music Hall of Fame. At the BEST WESTERN PLUS Music Row, we strive to offer you a memorable stay. This complimented with a sumptuous hot breakfast to start your day will make you want to stay longer with us. We are a pet-friendly hotel, so you won’t have to worry about leaving your extended family behind while traveling to Nashville. ... more   less 
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Also Known As:
Best Western Music Row Hotel Nashville
Best Western Hotel Nashville
Best Western Downtown Music Row Nashville
Best Western Nashville
Best Western Music Row Nashville
Nashville Best Western

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