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“doubletree review-nashville” 4 of 5 stars
Review of DoubleTree Suites by Hilton Hotel Nashville Airport

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DoubleTree Suites by Hilton Hotel Nashville Airport
3.0 of 5 Hotel   |   2424 Atrium Way, Nashville, TN 37214   |  
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Ranked #41 of 150 Hotels in Nashville
United States
1 review
“doubletree review-nashville”
4 of 5 stars Reviewed July 8, 2014

customer service was good, bathroom had mildew on the wall right above the tub line. Noise from room next door was loud. Walls could use some soundproofing. Pool beautiful, and gym - great! Shuttle service was awesome. They basically transported us to any store, restaurant within a five mile radius.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, August 4, 2014
Thank you for choosing us on your recent visit to our city. We are delighted that you enjoyed our hotel including the awesome shuttle service. Having 24 hour complimentary shuttle service sets us apart from some of the other hotels in the area and we are glad that you were able to take advantage of the service. Thanks you again for your feedback and we hope to see you again.
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450 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Flat Rock, United States
1 review
4 of 5 stars Reviewed July 7, 2014

The Hotel was easy to get to, clean, safe and very comfortable. Comfortable beds and surroundings. A little noisy from the air venting and other quest in the halls... A very long wait in the hotel restaurant while trying to order lunch. Got frustated and left ....due to lack of service. But overall would probably return.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, August 4, 2014
Thank you for staying with us recently and we are delighted to have earned your loyalty for a repeat trip. I have shared your feedback regarding the Bistro with Jeremy, our Food and Beverage Director regarding your wait at lunch. This is the type of situation that is correctable and I am confident that you will notice that we have addressed it on your return visit.
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Washington, Indiana, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 7, 2014

This is a good hotel we stayed for 2 night the staff at the front deck were great the rooms have a living room with couch and chair computer desk and a different bedroom the beds are great was nice to have 2 room 2tv. The hotel is easy to get to and now far from opryland and downtown. The only thing Breakfast was not included 12.95 each however for the money it is a great hotel to stay at the parking lot is lit up good at night time.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, August 4, 2014
Thank you for staying with us over the July 4th holiday and for sharing your experience with others. We are glad you were able to enjoy Nashville and we are delighted that our staff had a positive contribution to your overall experience. We hope to see you again soon.
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New Orleans, United States
1 review
5 of 5 stars Reviewed July 7, 2014

Really enjoyed my stay. The rooms were much better than I expected for the price. Breakfast was great and service was excellent. The rooms and the common areas were very clean and someone was always around to see if you needed anything. Very courteous staff. Will book again. Thank you for a very nice stay.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, August 4, 2014
Thank you for sharing your excellent experience with others in the Trip Advisor community. We appreciate your business and are delighted to have earned your loyalty. Thank you for your staying with us and we look forward to serving you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clewiston, United States
1 review
4 of 5 stars Reviewed July 6, 2014

This hotel had good parking for short distance to room and always available at night near side entrance. Staff very helpful and happy. However, nobody to help you with loading or unloading luggage but it saved tip money because we had 10 bags...:) There was no spa for massages or manicure. Great Pool area. The pool was inside and outside! Close to downtown and Opryland, easy to navigate to both places.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, August 4, 2014
Thank you for staying with us recently and we are happy that you had an enjoyable stay with us. We also want to thank you for sharing your experience with others. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kawartha Lakes, Canada
Top Contributor
197 reviews 197 reviews
70 hotel reviews
Reviews in 118 cities Reviews in 118 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed July 4, 2014

I recently stayed at this hotel for 3 days for business. I was very pleased with the hotel. Staff were generally very friendly; all were helpful. The mini suite style room was very nice; lots of space and nicely laid out. Comfy bed with lots of pillows. I really liked the free bottled water daily and the nice touch of the box of laundry soap about 3 days in. And, of course, the cookie on arrival.

A few things to note: 1) the hotel is built with the pool in the middle which meant it got noisy on occasion (I suggest asking for a room away from the pool) 2) breakfast is not included, buffet breakfast is $12.95, no other restaurants near by.

I would definitely recommend this hotel.

Room Tip: Rooms facing the pool can get noisy.
See more room tips
  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, August 4, 2014
Thank you for staying with us recently and we are delighted that you had an excellent stay with us. Our Dream Maker initiative is behind the little touches you enjoyed in the room such as extra water and laundry soap and we thank you for sharing these kind of details with others. We know that our staff sets apart and we very much appreciate your endorsement of them. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lansing, Michigan
Top Contributor
425 reviews 425 reviews
83 hotel reviews
Reviews in 206 cities Reviews in 206 cities
706 helpful votes 706 helpful votes
4 of 5 stars Reviewed July 3, 2014

I would say the Trip Advisor reviews are accurate on this hotel. As others have mentioned, the hotel is showing its age but, for me, the extra space you get from the room being a suite outweighed having older and more used furniture. About half of the rooms surround a courtyard that contains the outdoor pool and seating area. The room we stayed in overlooked the outdoor pool, which I wasn't crazy about because of the noise that can come from the pool area. However, I was able to drown out the noise from the pool with the room's fan, so it didn't end up bothering me at all.

The biggest downside to this hotel for me was no free breakfast but they do offer a very nice breakfast buffet. Unfortunately, the buffet is a rather pricey $12/person. I don't mind paying for a higher quality breakfast than you would get at a hotel with a free breakfast but I thought $12 is a touch too much.

Staying out by the airport is not a bad option if you are trying to see something around Nashville. The Hermitage, the Grand Ole Opry, and downtown Nashville are all about a quick fifteen minute drive from the airport. I really liked being in downtown Nashville but the hotels downtown were extremely expensive the week we were there. Staying out by the airport is a good compromise. This hotel had easy freeway access. About a two minute drive to Briley Parkway and then another two minutes before you are on I-40.

Based on the price I paid for this room, I was more than satisified. Your satisfaction with this hotel will probably depend on the price you paid. If you can get a good deal on a room at this hotel, I would go for it.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, July 4, 2014
Thank you for taking the time to write a descriptive review of your experience here. We certainly appreciate your business and your feedback is very important. As you pointed out, there are many benefits for staying in the airport area including both value and convenience. We hope to see you again when you are back in Nashville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Hotel Nashville Airport

Address: 2424 Atrium Way, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Romantic Hotel in Nashville
#34 Family Hotel in Nashville
#36 Business Hotel in Nashville
#41 Spa Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Nashville Airport 3*
Official Description (provided by the hotel):
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Also Known As:
Doubletree Hotel Nashville Airport
Doubletree Nashville

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