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“Nice, but partially unsecured!” 4 of 5 stars
Review of DoubleTree Suites by Hilton Hotel Nashville Airport

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DoubleTree Suites by Hilton Hotel Nashville Airport
3.0 of 5 Hotel   |   2424 Atrium Way, Nashville, TN 37214   |  
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Ranked #40 of 150 Hotels in Nashville
Byhalia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice, but partially unsecured!”
4 of 5 stars Reviewed June 30, 2014

Nice room, nice amenities, very clean, comfortable and relaxing. However, deadbolt on door stuck open upon leaving the room in the morning and the door had to be left unsecured until maintenance arrived. No offer of hotel employees to go up and secure the room either. Fortunately, problem was eventually fixed and nothing was missing.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, July 2, 2014
Thank you for choosing DoubleTree and for sharing your feedback on social media. I would like to apologize for the short delay in getting the door lock repaired and we appreciate your understanding of the situation. Otherwise we are happy that you had an excellent stay and we hope to see you again.
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448 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Mobile, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

Loved this hotel. Good service, good food, convenient, and clean. The cookie at check in was warm and yummy. Staff was very friendly. Hilton honors perks are great. I would recommend this hotel; it is also convenient to the Opry Mills Mall.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, July 2, 2014
We appreciate your feedback and we are delighted to hear of your satisfaction with the industry leading Hhonors frequent guest program. We are happy to have earned your endorsement and continued loyalty and look forward to seeing you again.
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Colorado Springs, Colorado
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 29, 2014 via mobile

Always love getting the warm chocolate chip cookie on check-in at the DoubleTree. Nice suite on the Hilton Honors floor -- all of the in-room amenities one expects. Some guests took the shuttle to Opryland not far away. Good location with restaurants away from the hotel that you must drive to. Good for an overnight.

Stayed June 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, June 30, 2014
Thank you for taking the time to share your feedback and also for staying with us. The cookie is a real favorite with our guests and the free shuttle service remains very popular. We are delighted you had an excellent stay and we look forward to serving you again.
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Cedar Rapids, Iowa
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 27, 2014

We were treated as though we might have been family.
From the time we were picked up by Wes at the airport to the time Tracy took us back three days later. We enjoyed great food and the most friendly service you could ever want. We did not want to drive while in Nashville and they (the great folks at the front desk) even arranged a shuttle service that was the best. Please give our best to L.C.
Thanks so much
The Brown's and the Huber's

Room Tip: The rooms we had on the first floor were great. We did not use the spa or the pools, but they looke...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, June 30, 2014
Wes and Tracy are among some or our best associates and they were thrilled to read of your excitement toward the quality of service they both delivered to you. We are happy that you had an excellent stay with us and we look forward to seeing you again on your travels through Nashville.
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Selkirk, United States
1 review
3 of 5 stars Reviewed June 27, 2014

First time in Nashville. Great experience! The hotel has an airport shuttle; definitely a plus. Staff was friendly throughout; check in desk, bar personnel and housekeeper. The food was especially good. However, a bit pricey for breakfast buffet. My room smelled strong of cigerette smoke. Yet, I was in a non-smoking room. Otherwise, the stay was pleasant.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, June 30, 2014
Nashville has worked hard to become the "it" city and you picked a great time to come visit. Thank you for choosing to stay with us and for sharing your feed back with us. We are delighted that you had a great experience and hope to see you again soon.
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louisville, ky
1 review
5 of 5 stars Reviewed June 26, 2014 via mobile

Had to go to Nashville for my mother's medical exams at Vanderbilt and the university recommended the DR. We stayed on the patient plan rate which was very reasonable $105 a night. Hotel was easy to find, very convenient right off Bailey pkwy. Hotel was very clean and entire staff was very helpful and accomodating. I travel the entire world in 1star to 5 star hotels and would say the hospitality here was equal to the best I have experienced anywhere. I would recommend to all level of travellers.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, June 30, 2014
We understand that you were in Nashville over a very stressful time and hope that things are favorable for your mother. We value your endorsement of both our service and our staff and feel honored that you value our efforts among the best. Best wishes and we hope to see you under different circumstances in the future.
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Arlington, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 26, 2014

We really enjoyed our stay and found the hotel staff very friendly and helpful. It was convenient to the city as well as the airport. Yet, it felt like we were in the country with the landscaped grounds and quietness.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, June 30, 2014
Nashville is a perfect getaway and we are delighted that we played a part in making it Great! We get a lot of positive feedback not only on our staff but also on our location and we are happy that you had an excellent experience at our hotel. Thank you for staying with us and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Hotel Nashville Airport

Address: 2424 Atrium Way, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Romantic Hotel in Nashville
#34 Family Hotel in Nashville
#36 Business Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Nashville Airport 3*
Official Description (provided by the hotel):
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Also Known As:
Doubletree Hotel Nashville Airport
Doubletree Nashville

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