The place is clean - but old. Lobby looks from the 80s and the front desk is hidden behind a snack shop. Room was clean - but a suite had only two towels. HVAC stopped working at 3AM - customer care phone line wasn't answered. Place was definitely clean - the HHonors floor where we stayed was less maintaned than rest of building. Old, worn, but clean. Doesn't live up to the chain's name.