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“Cozy and great service team” 4 of 5 stars
Review of DoubleTree Suites by Hilton Hotel Nashville Airport

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DoubleTree Suites by Hilton Hotel Nashville Airport
3.0 of 5 Hotel   |   2424 Atrium Way, Nashville, TN 37214   |  
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Ranked #41 of 150 Hotels in Nashville
Lexington, Kentucky
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
3 helpful votes 3 helpful votes
“Cozy and great service team”
4 of 5 stars Reviewed June 3, 2014

Convenient to the airport and downtown only took me 10-15 minutes including parking, and an almost quaint feel along with a great service team. Rooms are clean, excellent breakfast, good desks to do work in the rooms and a very comfortable bar.

Room Tip: Interior rooms overlook courtyard and pool
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  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, June 4, 2014
Our service team has always made the difference and it is our associates that set us apart from other hotels. Thank you so much for staying with us and we are delighted that you enjoyed the amenities that the hotel has to offer. We look forward to serving you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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450 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Nashville, United States
1 review
2 of 5 stars Reviewed June 2, 2014

I drove from AZ to TN in 3 days and upon arriving at this hotel was not impressed. Daily items cropped up. I just wanted to sleep and become normal again. The room darkening shades didn't close all the way. I walked to the far end of the Hilton Honors floor for the laundry just to find that there was not any soap nor dryer sheets. I had to go downstairs for that. They charged an extreme amount for the room, and then added a charge for breakfast! To much money paid for the exceptionally poor service. I will look elsewhere next time.

  • Stayed May 2014, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, June 4, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and apologize you were disappointed in the value and offerings of our HHonors floor. We will use your comments as we continue to evolve our guests' experience moving forward and hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your satisfaction.
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nashville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

Room was comfortable, hotel was busy but quiet. It was easily accessible to where I needed and wanted to go. The staff was friendly, courteous and helpful. I would definitely recommend this hotel to others.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, June 4, 2014
Thank you so much for choosing to stay with us and we appreciate your endorsement on Trip Advisor. Convenience is an important factor in deciding where to stay and we are glad that you found both the staff and the location to be perfect for your needs. We are happy that you had an excellent stay with us and we look forward to seeing you again on your travels through Nashville.
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crestline, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

We have stayed at this Double Tree twice now. It is a very clean hotel with a very friendly staff! It is also in the perfect location, about half way between Downtown and Opry Land, just a couple mins from the Hwy! We had a large room with a sofa pull out bed. We also orded pizza one night from the Fox's Den Pizza and it was VERY GOOD!! Would totally recomend it!!

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, June 2, 2014
We are pleased to have earned your loyalty and thank you so much for staying with us when you visit Nashville. We all so appreciate your kind endorsement for our hotel on Trip Advisor as it is comments such as yours that assist others in picking the right hotel for their needs. Again, thank you for staying with us on both occasions and we look forward to seeing you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowling Green, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2014

I loved the staff here! They were extremely helpful and met beyond any expectations that I had. Clean, comfortable, spacious rooms! The Bistro full very friendly and helpful staff. The housekeeping services were unbelievably amazing! I bragged about my visit to others that I was meeting with during the day and I highly recommended that they book at this hotel next time! I will visit this hotel every time I am in town.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, June 2, 2014
Thank you for choosing us and for enthusiastically endorsing our service. Our team members are the ones that have set us apart from other hotels and we are particularly proud of the efforts displayed by our housekeepers who are called "Dream Makers" and "Stars." Collectively, this department has a dedicated mission to do things to wow our guests and we are delighted that they made a difference for you. We look forward to achieving your continued endorsements in the future.
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Saint Louis, United States
1 review
3 of 5 stars Reviewed May 20, 2014

Great Hotel! Staff was courteous. Food was well prepared and tasty. Rooms and hallways in need of a refresh. Not sure if it is worth the price being charged until some investment is made in a update. I would shop around many hotels in this area, looks like newer Marriott's are in this same price segment.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, June 2, 2014
We have many attributes that make us a great hotel and it starts with our staff. Our ownership has also recognized that we have an excellent hotel and they are committed to investing in updates and renovations at our hotel. We have some preliminary dates for a renovation starting in November and concentrating on one floor at a time so as not to disrupt our flow of business. We are looking forward to the future and hope that you will continue to enjoy the efforts of our staff as we proceed through a new look.
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Martinsburg, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2014

Nicer than expected. Even though it is near the airport I never heard a plane the whole time. I would stay here again. Will recommend to friends and colleagues. Double Tree Nashville gets an A+ in my book.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review, June 2, 2014
We have an excellent location convenient to the airport and highways, yet away from all the noise as you pointed out. We are delighted that you had an excellent experience with us and our staff is delighted to finish the school year with an A+.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Hotel Nashville Airport

Address: 2424 Atrium Way, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Romantic Hotel in Nashville
#34 Family Hotel in Nashville
#36 Business Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Nashville Airport 3*
Official Description (provided by the hotel):
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Also Known As:
Doubletree Hotel Nashville Airport
Doubletree Nashville

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