This hotel has a friendly face and a friendly manner. Nothing is too much trouble for the staff. Good location and offering for a business meeting, with great support in banquet and in serviced space. The bedrooms are not opulent but they are extremely comfortable. The bathrooms have a seamless humidity balancing process that means you do not have to put on fans, but you can get out of the shower and shave right away as the condensation has been silently whisked away and presumably taken to a dryer part of the hotel. The bed was comfortable and loaded with pillows (for those that like that sort of thing); but the TV/entertainment centre was more complicated than a country boy like me could manage easily. It looked like there were lots of movies and stations available but i could not figure out how to get to them - probably great for an engineers conference! There is a coffee maker in the room, but mine did not have a carafe in it. it didn't worry me as i don't drink coffee in the morning, but a caffeine addict could find that difficult. Such is the level of service in the hotel that i am confident that had this shortcoming been pointed out to the hotel, they would have sent one up instantly with a dozen roses. Good place to stay, great place to plan a business meeting.